No matter what kind of business you work in, there will always be issues within teams. Dealing with the ensuing conflicts is one of the biggest challenges of any managerial role. This great value, short online course is designed to help you deal with the inevitable conflicts you will be expected to resolve, calmly and efficiently.
Not only will you learn what conflict is, you’ll come away from the lesson full of ideas and strategies for successfully dealing with the issues that arise in your team. You’ll also gain valuable insight into what causes conflict in the first place and how different personality types will potentially respond to difficult situations.
The online nature of the learning means there will be no conflict when it comes to fitting your study around your existing work commitments. The content is specially tailored to give you the best possible training in conflict management with practicality and interactivity at the heart of the experience.
This CACHE endorsed online course is aimed at those in managerial positions who may have to identify, manage and resolve conflict as part of their role.
Learning different techniques for resolving conflict will help you to grow and develop as a leader – an essential skill across all sectors.
Note: Certificates must be applied within 3 months of course completion.
CACHE Endorsed Certificates are included with the course and are available after completion.
Get confident resolving conflict today by signing up to An Introduction to Conflict Management.
Work through the comprehensive content to get competent and confident when it comes to resolving conflict.