e-Careers

Assertive Communication Skills Training - Classroom

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What is the Assertive Communication Skills Training course?

Assertive Communication is, as it sounds, the ability to communicate assertively, rather than aggressively or passively. Assertive communicators are more likely to maintain a positive workplace relationship and achieve company goals.

This Assertive Communication Skills training provides you with skills and techniques to help you improve your communication, through role-playing activities, video demonstrations, and practical workshops.

Available delivery methods for this course
Classroom

Classroom

Group booking

Group booking

Key features of the course

  • Delivery Method: Classroom
  • Tutor Support Included
  • Accredited & Experienced Trainers
  • Duration: 3 Days

Browse classroom dates below

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Location Date Duration Price Availability
LondonJan 22nd 2020  3 Days£995 ex. VATAvailable
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Live OnlineFeb 26th 2020  3 Days£995 ex. VATAvailable
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Live OnlineApr 22nd 2020  3 Days£995 ex. VATAvailable
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LondonMay 4th 2020  3 Days£995 ex. VATAvailable
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Is the Assertive Communication Skills Training course right for me?

As assertive communication is a skill that everyone can benefit from, this course is open to all and has no prerequisites. This course would be especially beneficial for office workers and those who work in teams, where the ability to communicate clearly and professionally is essential for a healthy working environment.  

e-Careers has partnered with The Learning Tree, to offer a range of courses, delivered via high-tech classrooms or virtual learning, depending on your requirement.

We are an award-winning, established eLearning course provider, with over 16 years’ experience in the industry.  We offer high-quality training courses at competitive prices.

What will I learn on this course?

Upon completion of this course, you’ll be able to demonstrate assertive behaviours for win-win outcomes, gain self-awareness of your behaviour patterns, attitudes, and habits, and develop a positive, proactive response to difficult behaviours.

Module outline

Module 1 – Assertiveness Essentials

  •        Recognising modes of interactive behaviour
  •        Contextual and situational considerations

Module 2 – Expressing Personal Power

  •        Pinpointing patterns of behaviour
  •        Mapping how people handle conflict

Module 3 – Overcoming Challenging Situations

  •        Applying viable assertiveness techniques
  •        Adopting effective assertiveness strategies

Module 4 – Building Your Assertiveness Skill Set

  •        Committing to assertive and skilful outcomes
  •        Developing the tools

Module 5 – Mastering Assertiveness

  •        Establishing a proactive assertiveness style
  •        Practising effective assertiveness principles

Module 6 – Launching Your Assertiveness Plan

  •        Constructing an assertiveness action plan
  •        Putting the "action" into the assertiveness action plan

We’re trusted by

Individuals, small businesses and large corporations who have used e-Careers since 2001. Here are some names you’ll recognise:

Maersk
Cambridge
Saatchi & Saatchi
NHS
American Express
DMI

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