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What is the Assertive Communication Skills Training course?
Assertive Communication is, as it sounds, the ability to communicate assertively, rather than aggressively or passively. Assertive communicators are more likely to maintain a positive workplace relationship and achieve company goals.
This Assertive Communication Skills training provides you with skills and techniques to help you improve your communication, through role-playing activities, video demonstrations, and practical workshops.
Is the Assertive Communication Skills Training course right for me?
As assertive communication is a skill that everyone can benefit from, this course is open to all and has no prerequisites. This course would be especially beneficial for office workers and those who work in teams, where the ability to communicate clearly and professionally is essential for a healthy working environment.
e-Careers has partnered with The Learning Tree, to offer a range of courses, delivered via high-tech classrooms or virtual learning, depending on your requirement.
We are an award-winning, established eLearning course provider, with over 16 years’ experience in the industry. We offer high-quality training courses at competitive prices.
What will I learn on this course?
Upon completion of this course, you’ll be able to demonstrate assertive behaviours for win-win outcomes, gain self-awareness of your behaviour patterns, attitudes, and habits, and develop a positive, proactive response to difficult behaviours.
Module 1 – Assertiveness Essentials
Module 2 – Expressing Personal Power
Module 3 – Overcoming Challenging Situations
Module 4 – Building Your Assertiveness Skill Set
Module 5 – Mastering Assertiveness
Module 6 – Launching Your Assertiveness Plan
Currently, 25% of all classes are delivered through LiveOnline, so if you can’t make it to our London, Euston location for any reason, this option is the ideal solution for you. You’ll also be happy to note that the pass marks are the same for both classroom and LiveOnline delegates.
To ensure your experience is interactive and of high-quality, we provide each LiveOnline delegate with a headphone and microphone headset (worth £35) ahead of your start date, so that you can interact with your classroom, live and in real-time.
As well as your headset, any manuals or course reading materials will be sent out to you around 3-5 weeks before your course commences. You’ll also gain access to the trainer for one hour (available after course, via phone or skype).
Each of our classers are equipped with high technology to be able to successfully deliver courses through LiveOnline, including:
Softskills courses which require breakout sessions in small groups, also involve the LiveOnline delegate, through a shared screen and camera, with full visibility and microphone access. This ensures each delegate (both in the classroom and external locations via LiveOnline) has the opportunity to be involved in the interactive lessons.
If LiveOnline delegates experience any technical difficulties or questions, there is a fully managed control centre, who will assist each delegate. Response times sit at 45 seconds and each session is constantly monitored by a technical team.
Prices include all training, manuals, pre-course reading material, exams and 1 hour one-one access to the trainer).