BCS - The Chartered Institute for IT

BCS Foundation Certificate in Organisational Behaviour Classroom Course in Coventry

Course Overview

The BCS Foundation Certificate in Organisational Behaviour will teach you the fundamental principles of Organisational Behaviour and provide an insight into the complex factors that shape the way organisations operate. This 2-day classroom training will typically run from Thursday to Friday and is part of the BCS International Diploma in Business Analysis.

This training course in Coventryalso covers the principles of organisational design, operating models, group and individual performance, culture and behaviour, and will teach you about key principles of finance at a business and project level. 

This course benefits from 1-year BCS membership and our Exam Pass Guarantee*.

Key features
  • Delivery Method: Virtual Classroom
  • Exam: Included
  • Duration: 2 Days
  • Join a community of over 600,000
  • Interest-free Payments
  • Exam Pass Guarantee*
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Key features
  • Delivery Method: Virtual Classroom
  • Exam: Included
  • Duration: 2 Days
  • Join a community of over 600,000
  • Interest-free Payments
  • Exam Pass Guarantee*
Alternative delivery method
Course Reviews
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Course Details

Why study the Foundation Certificate in Organisational Behaviour course with e-Careers? 

We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 600,000 delegates globally, which has helped offer the highest quality training.

We have also refined our processes, partner relationships, and course materials to offer you a high-quality training solution.

You will also benefit from:

  •    Exam Pass Guarantee*
  •    1-year BCS membership included (worth £92).
  •    Fast-track your learning with our Virtual Classroom course.
  •    Enhance your career prospects.
  •    Learn from expert trainers with vast experience in this field.  
  •    We offer interest-free payment options.

We're proud of our excellent rating on Trustpilot, with over 10,000 reviews from our past students.

BCS Membership Benefits

This course benefits from 1-year BCS membership worth £92, which is eligible from the moment you pass your first exam.

Benefits of this associate’s membership include:

  •    Professional recognition
  •    Career development
  •    Networking
  •    Knowledge and best practice
  •    Exclusive discounts and offer

Read the full membership details.

How does the Exam Pass Guarantee work?

Our Virtual Classroom training has provided high pass rates, which has made us confident to offer an Exam Pass Guarantee. This way, you know we’ll support you until you are certified.

With our Exam Pass Guarantee, if you do not pass the exam after attending our training course, you can attend the same training again for free.

All we ask is that you:

  •   Attend all class days and complete all assignments
  •   Take the exam within 30 days of your Virtual Classroom training
  •   Request your course re-enrolment within 30 days of the failed exam attempt

Please Note:

Students retaking the course must use any materials or books distributed to them in their original course session. Failure to provide these materials will result in the student being charged for replacement materials.

*Exam Pass Guarantee does not include the resit exam; this would be an additional cost.

Is the Foundation Certificate in Organisational Behaviour course suitable for me?

The BCS Foundation Certificate in Organisational Behaviour is ideal for individuals looking to gain a general understanding of the structure, operation and behaviour of organisations. 

If you are currently a Business Analyst, Business Manager, or working in Business Change, this training in Coventry would benefit you. It would also suit individuals considering a career change and who want to apply for Business Analyst jobs, or those currently undertaking the BCS International Diploma in Business Analysis.

What jobs could I apply for after my Foundation in Organisational Behaviour training?

We find that delegates who complete their BCS Business Analysis training go into one of the following job sectors:

  •    Business Analysis
  •    Business Architecture
  •    Enterprise Architecture
  •    Consultant
  •    Project Management (Team Member or Manager)

A Business Analyst can earn over £45k per annum.

(Source: Payscale)

Foundation Certificate in Organisational Behaviour Syllabus

Learning Outcomes

After this Organisational Behaviour training in Coventry you can demonstrate an understanding of the following: 

  •    Organisational Principles – delivering value, structure, budgets, jobs, management and rules.
  •    Operating models – structures and boundaries.
  •    Organisational motivation, behaviour and culture.
  •    Group formation, dynamics and networks.
  •    Principles of financial reporting – balance sheet, income statement, cash flow, costing, and pricing.
  •    Project finance – costs and benefits, payback, discounted cash flow.

Organisational Behaviour Syllabus

   Organisational Principles (17.5%)

  •    Delivering value
  •    Organisation structuring
  •    Budgets and departmentalised businesses
  •    Describe types of jobs
  •    Describe line management, staff and functional relationships
  •    Explain formalisation of rules and procedures
  •    Explain centralisation v decentralisation

   Operating models (15%)

  •    Explain organisation structures and their characteristics
  •    Recognise organisational boundaries

   Organisational motivation, behaviour and culture (20%)

  •    Explain organisational motivation (OMG business motivation model)
  •    Describe the Organisational Behaviour Field Map
  •    Explain organisational effectiveness and the balanced scorecard

   Group formation (10%)

  •    Explain groups and group dynamics
  •    Describe formal and informal groups

   Principles of financial reporting (20%)

  •    Describe statement of financial position (balance sheet)
  •    Explain income and expenditure (income statement, profit-and-loss account)
  •    Describe cash flow
  •    Explain costing and pricing

   Project finance (17.5%)

  •    Describe the rationale for and the techniques used for evaluating a financial case
  •    Payback
  •    Discounted Cash Flow /Net Present Value
  •    Internal Rate of Return (IRR) 

Foundation Certificate in Organisational Behaviour Exam Details

 Exam Format – Multiple-choice.

 Number of questions – 40.

 Duration – 60-mins.

 Supervised – Yes.

 Open book – No.

 Pass mark – 26/40 (65%).

FREE BCS Business Analysis Webinar Details

Throughout the year, e-Careers hosts a series of FREE BCS Business Analysis webinars to help delegates better understand this sector and discuss ways to study towards a career in this industry.

  •   Embark on a career journey that has the potential for you to earn between £48k - £70k.
  •   Discover the essential tools, techniques & uses for Business Analysis.
  •   Reserve your virtual seat & be part of our Exclusive Business Analysis Webinar to see if a career in this industry is right for you.

Who Should Attend?

  •   Individuals aspiring to work as a Business Analyst - People who are looking to become a Business Analysis, or work within a Business Analysis role, should attend this seminar.
  •   University Graduates - Graduates who are looking for more information about the benefits of Business Analysis and how a BCS diploma can help their careers.
  •   Working Professionals - If you’re currently working in an industry where you feel having a better understanding of Business Analysis will benefit you and your organisation, this webinar is for you.

Our next Webinar Dates

Click to sign up for our next free webinar.


  •   Welcome
    •   Introduction with the Trainer and their background.
  •   Introduction to Business Analysis
    •   What is Business Analysis, why is there a growing demand for Business Analysis and what companies use it? 
  •   The Business Analysis Process
    •   What is the Business Analysis process model and what are the tools and techniques used in Business Analysis?
  •   The International Diploma in Business Analysis
    •   How do I get the full diploma? The modules, what each module is about and how they fit together.
  •   How Business Analysis Benefits you
    •   How can Business Analysis help my career, the jobs that need Business Analysis and the roles which it supports?
  •   Review of our Business Analysis Job Academy Programme.

Why become a Business Analyst?

  •   In demand role - Right now, many Businesses acknowledge that there is a need to hire and train employees who can function as Business Analysts, making this a secure career with great progression opportunities.
  •   Great earning potential - As a Business Analyst in the UK, you can earn an average salary of £48k per annum, with the scope to work your way up to around £70k towards the upper end.
  •   Every day is different - Schedule your tasks each day and decide how you will carry them out. This is your puzzle to put together. Every day and every project are different.
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Coventry is known for the medieval Coventry Cathedral, which was destroyed during the bombings of WWII. In December 2017, the city won the title of 'UK City of Culture'. There are three universities in the city, Coventry University in the city centre, the University of Warwick, and the private Arden University.

The Quadrant,

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Telephone +44 (0) 20 3198 7700

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