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What is the Communication Skills Training course?
Communication skills are essential for effective working relationships in a business environment, with good communication being required by all employees, from juniors right through to senior management.
Through self-assessments and video simulations, this communication skills training course will provide you with the communication skills required within the workplace. These skills will help you to manage different types of situations, in a genuine, flexible and self-confident approach, to build collaborative relationships built on respect and trust.
Is the Communication Skills Training course right for me?
Good communication is essential for all and as such, this course would be suitable for anyone looking to improve their communication skills. If you’re in a position of leadership or spend a lot of time with employees or team members, this course would be particularly useful to help you improve the way you communicate with those individuals.
e-Careers has partnered with The Learning Tree, to offer a range of courses, delivered via high-tech classrooms or virtual learning, depending on your requirement.
We are an award-winning, established eLearning course provider, with over 16 years’ experience in the industry. We offer high-quality training courses at competitive prices.
What will I learn on this course?
Throughout this course you’ll learn how to build collaborative relationships, which emphasise respect and trust, communicate effectively using concise and simply language, as well as learning to enhance listening with the goal of avoiding misunderstandings.
Currently, 25% of all classes are delivered through LiveOnline, so if you can’t make it to our London, Euston location for any reason, this option is the ideal solution for you. You’ll also be happy to note that the pass marks are the same for both classroom and LiveOnline delegates.
To ensure your experience is interactive and of high-quality, we provide each LiveOnline delegate with a headphone and microphone headset (worth £35) ahead of your start date, so that you can interact with your classroom, live and in real-time.
As well as your headset, any manuals or course reading materials will be sent out to you around 3-5 weeks before your course commences. You’ll also gain access to the trainer for one hour (available after course, via phone or skype).
Each of our classers are equipped with high technology to be able to successfully deliver courses through LiveOnline, including:
Softskills courses which require breakout sessions in small groups, also involve the LiveOnline delegate, through a shared screen and camera, with full visibility and microphone access. This ensures each delegate (both in the classroom and external locations via LiveOnline) has the opportunity to be involved in the interactive lessons.
If LiveOnline delegates experience any technical difficulties or questions, there is a fully managed control centre, who will assist each delegate. Response times sit at 45 seconds and each session is constantly monitored by a technical team.
Prices include all training, manuals, pre-course reading material, exams and 1 hour one-one access to the trainer).