How will the Introduction to the ITIL® Service Lifecycle manual improve my career?

The Introduction to the ITIL® Service Lifecycle manual will give you the foundations to start studying the ITIL® qualifications, starting with ITIL® Foundation. You will start studying a globally recognised service management framework which can lead to a lucrative and prosperous career in the IT industry.

Why purchase the Introduction to the ITIL® Service Lifecycle manual from e-Careers?

• The manual can be shipped to anywhere in the world
• The ideal introduction to the ITIL® service management framework and lifecycle
• Discounts available for bulk purchases
• The perfect introduction to the ITIL® Foundation training
• Quality assured and endorsed by itSMF International
• Manual can be used for reference throughout training and to refresh your memory
• Available in English, French and Korean
• Books are exempt from VAT

What are the Introduction to the ITIL® Service Lifecycle manual chapters?

• The basic concepts of the ITIL® service lifecycle
• The benefits of the ITIL® service lifecycle
• A summary of each of the five stages of the lifecycle
• References to the five core publications

What does the Introduction to the ITIL® Service Lifecycle manual cover?

• It provides a summary of each stage of the service lifecycle and the best practices described in the corresponding core ITIL publication
• This publication will help you to fully appreciate and understand the overall lifecycle of services and of IT service management
• A clear understanding of the basic concepts of the ITIL service lifecycle and how the core practice publications can be useful to you. 
• Further examine particular areas within any of the core guidance publications that offer detailed practice information in areas that support your day-to-day service management role.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.