What are the Introduction to the ITIL® Service Lifecycle manual chapters?

• The basic concepts of the ITIL® service lifecycle
• The benefits of the ITIL® service lifecycle
• A summary of each of the five stages of the lifecycle
• References to the five core publications

What does the Introduction to the ITIL® Service Lifecycle manual cover?

• It provides a summary of each stage of the service lifecycle and the best practices described in the corresponding core ITIL publication
• This publication will help you to fully appreciate and understand the overall lifecycle of services and of IT service management
• A clear understanding of the basic concepts of the ITIL service lifecycle and how the core practice publications can be useful to you. 
• Further examine particular areas within any of the core guidance publications that offer detailed practice information in areas that support your day-to-day service management role.

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