ITIL® Expert Level - Managing across the Lifecycle (MALC)
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ITIL® Expert Level - Managing across the Lifecycle (MALC)

ITIL® Expert Level - Managing across the Lifecycle (MALC)


What is the ITIL® Managing Across the Lifecycle (MALC) training?

The ITIL® Managing Across the Lifecycle training will lead to the qualification that accredits you as an ITIL® Expert. Once you are qualified as an ITIL® Expert, you will have developed the knowledge and skills to properly manage the entire ITIL® lifecycle. The ITIL® Managing Across the Lifecycle training gives Senior IT Managers everything they need to understand and implement the ITIL® framework across a business. Once passed, the ITIL® MALC training and exam will lead to the title of ITIL® Expert.

Course accreditation

Who is it for

Is the ITIL® Expert Certification right for me?

You should be looking to achieve ITIL® Expert status if you are:

  • Senior IT Managers – Chief Information Officer, Chief Technology Officer, Chief Operating Officer – who are responsible for defining IT strategy and building frameworks to support it.
  • IT Consultants who specialise, or who wish to specialise, in service delivery transformation and strategic implementation.
  • IT Professionals who want to achieve the gold standard ITIL® Expert status.

The ITIL® Expert Certification path is aimed at those who are interested in demonstrating knowledge of the entire ITIL® Scheme. The ITIL® V3 Expert certification is awarded to you if you have achieved a range of ITIL® certifications, giving you a well-rounded knowledge in ITIL® and its world-renowned framework.


How will I advance my career with an ITIL® Expert Level – Managing Across the Lifecycle (MALC) Training online qualification? ­

­Upon completion of the ITIL® Expert MALC course, you will be able to manage operations across the entire ITIL® lifecycle and ensure proper progression and improvement. This will improve prospects for promotion or an entirely new senior management role.

Why study with us

Why study the ITIL® Managing Across the Lifecycle course with e-Careers?

  • A full understanding of managing both the individual ITIL® framework components, and the IT service as a whole
  • Improved management performance in an ITIL® framework
  • Exam sold separately so you can purchase and take it whenever you are available
  • Map out your route to expert level status, with a bespoke selection of modules and exams to suit your personal requirements.

Course Details

What are the ITIL® Managing Across the Lifecycle online course modules

  • Communication and Stakeholder Management
  • Integrating Service Management Processes Across the Service
  • Managing Services Across the Service Lifecycle
  • Governance and Organisation Measurement
  • Implementing and Improving Service Management Capability

What does the ITIL® MALC online course cover?

  • Building a communications framework that keeps stakeholders engaged and informed through the ITIL® lifecycle.
  • Building robust processes to manage cases and issues across the entire service delivery framework.
  • Using the framework to manage issues as they pass through each stage of the lifecycle
  • Arranging organisational structures to deliver high quality IT services and applying rules to ensure frameworks are adhered to.
  • Putting the framework into operation and using measurement and assessment to implement a continuous improvement programme that delivers a consistent, repeatable ROI.

The ITIL® Expert Certification Path and ITIL® Expert Certification Cost

In order to become certified as an ITIL® Expert, you need to complete the ITIL® Managing Across the Lifecycle training and pass the examination. To take the training, you must first have completed a set of ITIL® Intermediate modules that are relevant to the duties and responsibilities you wish to carry out in an ITIL® Lifecycle. You will need to achieve 17 credits before taking the ITIL® Managing Across the Lifecycle, which will give you the five credits needed to become an ITIL® Expert. The chart below will guide you.

We have packages available that will help you to manage the cost of become an ITIL® Expert. We can also tailor packages to suit your study needs.

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