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ITIL® Foundation Handbook

What is the ITIL® Foundation Handbook?

The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.

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Is the ITIL® Foundation Handbook right for me?

The ITIL® Foundation Handbook is perfect for Managers, Practitioners, Vendors and Consultants, who wish to use this manual as a reference guide. It is also ideal for people who are undertaking the ITIL® Foundation course and who need supplementary materials to the course.

How will the ITIL® Foundation Handbook advance my career?

The ITIL® Foundation Handbook helps in providing a solid basis for advancing through the ITIL® qualification structure. It will help your career in service management immeasurably.

Why purchase the ITIL® Foundation Handbook from e-Careers?

  • Updated in line with the latest syllabus
  • From the official publisher of ITIL®
  • It will help you to prepare for the ITIL® Foundation exam
  • Describe the key principles and practices of IT service management
  • Relevant sections of the core publications
  • Available in English, German, Japanese, Russian and Finnish
  • Quality assured and endorsed by itSMF International
  • Manual can be used for reference throughout training and to refresh your memory
  • Books are exempt from VAT.

What chapters does the ITIL® Foundation Handbook include?

  • Introduction to the ITIL® service lifecycle model
  • Overview of the ITIL® qualification structure
  • Service strategy
  • Service design
  • Service transition
  • Service operation
  • Continual service improvement

What does the ITIL® Foundation Handbook cover?

  • The key principles and practices of IT service management
  • Get an introduction to the ITIL® service lifecycle
  • Understand the ITIL® qualification structure
  • Learn about the core components of the ITIL® service lifecycle

PLEASE NOTE: Books are exempt from VAT.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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