ITIL® Intermediate - Release, Control & Validation (RCV)
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ITIL® Intermediate - Release, Control & Validation (RCV)

ITIL® Intermediate - Release, Control & Validation (RCV)

Overview

What is the ITIL® Release, Control & Validation (RCV) course?

The ITIL® RCV training is one of four ITIL Capability modules and will teach how to protect IT service offerings more effectively. ITIL® RCV is part of the wider ITIL® framework and it will take IT Professionals through the principles involved in controlling system and software releases, and validating the outcomes of these types of projects.

Course accreditation

Who is it for

Is the ITIL® RCV training right for me?

ITIL® RCV is best suited to IT Professionals who are:

  • IT Operations Directors or IT Operations Managers who need to apply ITIL® RCV principles to their own service delivery offerings
  • Control Managers
  • IT Professionals who are responsible for managing and measuring system change
  • IT Security Managers
  • Anyone who needs to learn techniques required for successful implementation of better system and software release control as part of validating project outcomes

The ITIL® RCV training will ensure transitional changes are effectively managed, new services are validated and tested and the release and deployment fulfil requirements.

Careers

How will I advance my career with an ITIL® Release, Control & Validation online qualification?

Command higher salaries or broaden employment prospects by applying your new knowledge and expertise.

Why study with us

Why study the ITIL® Intermediate Level - Release, Control & Validation online course with e-Careers?

  • Study each of these modules at your own pace, fitting your learning around your day-to-day life.
  • Demonstrate command and expertise in of the RCV processes.
  • Manage and control the relation between RCV and service life-cycle stages.
  • Ensure better service delivery through the application of RCV principles to protect existing processes.
  • Boost customer satisfaction levels through more timely deliveries.
  • Implement changes in a more controlled manner, reducing the risk of problems and outages.

Course Details

What are the ITIL® Intermediate Level - Release, Control & Validation online course Modules?

This online ITIL training course contains the following modules:

  • Course Introduction
  • Release, Control & Validation
  • RCV Processes
  • Organising & Technology

ITIL® Intermediate Level - Release, Control & Validation Exams

You can use the course’s self-assessment tools to assess your progress and readiness for the ITIL® RCV examinations, and to revisit weaker topics and modules for further study.

What does the ITIL® Intermediate Level - Release, Control & Validation online course cover?

Using a combination of instructor-led videos and self-study content, you will learn how ITIL® Release, Control and Validation will help with improving day to day IT service operations through:

  • Using transition planning and support to develop simplify the process of moving to new processes and systems.
  • Using change management techniques and technology to record system/service changes to gauge effectiveness and provide a rollback reference if required.
  • Release and deployment management techniques to assist with incremental system updates.
  • Change evaluation guidelines that help assess the impact (positive or negative) of new system changes.
  • Service Asset & Configuration Management (SACM), providing a centralised repository for capture of system changes.
  • Request fulfilment – delivering the changes demanded by service users and other factors.
  • Service validation and testing routines to verify that frameworks and policies are working as expected.
  • Knowledge management techniques and technology to ensure that valuable lessons are captured and shared with other key stakeholders

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl™ logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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ITIL® Intermediate - Release, Control & Validation (RCV) Mentoring

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