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ITIL® Intermediate - Release, Control & Validation (RCV)

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Overview

What is the ITIL® Release, Control & Validation (RCV) course?

The ITIL® RCV training is one of four ITIL Capability modules and will teach how to protect IT service offerings more effectively. ITIL® RCV is part of the wider ITIL® framework and it will take IT Professionals through the principles involved in controlling system and software releases, and validating the outcomes of these types of projects.

Course options

*All prices inclusive VAT
Name Price
ITIL® Intermediate Level - Release, Control & Validation (RCV) Training £150Add to cart
ITIL® Intermediate Level - Release, Control & Validation (RCV) Training & Exam Package £595Add to cart
ITIL® Intermediate Level - Release, Control & Validation (RCV) Exam £360Add to cart
We offer monthly finance with 0% interest – view options on the checkout page.

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Course accreditation

Who is it for

Is the ITIL® RCV training right for me?

ITIL® RCV is best suited to IT Professionals who are:

  • IT Operations Directors or IT Operations Managers who need to apply ITIL® RCV principles to their own service delivery offerings
  • Control Managers
  • IT Professionals who are responsible for managing and measuring system change
  • IT Security Managers
  • Anyone who needs to learn techniques required for successful implementation of better system and software release control as part of validating project outcomes

The ITIL® RCV training will ensure transitional changes are effectively managed, new services are validated and tested and the release and deployment fulfil requirements.

Careers

How will I advance my career with an ITIL® Release, Control & Validation online qualification?

Command higher salaries or broaden employment prospects by applying your new knowledge and expertise.

Why study with us

Why study the ITIL® Intermediate Level - Release, Control & Validation online course with e-Careers?

  • Study each of these modules at your own pace, fitting your learning around your day-to-day life.
  • Demonstrate command and expertise in of the RCV processes.
  • Manage and control the relation between RCV and service life-cycle stages.
  • Ensure better service delivery through the application of RCV principles to protect existing processes.
  • Boost customer satisfaction levels through more timely deliveries.
  • Implement changes in a more controlled manner, reducing the risk of problems and outages.

Course Details

What are the ITIL® Intermediate Level - Release, Control & Validation online course Modules?

This online ITIL training course contains the following modules:

  • Course Introduction
  • Release, Control & Validation
  • RCV Processes
  • Organising & Technology

ITIL® Intermediate Level - Release, Control & Validation Exams

You can use the course’s self-assessment tools to assess your progress and readiness for the ITIL® RCV examinations, and to revisit weaker topics and modules for further study.

What does the ITIL® Intermediate Level - Release, Control & Validation online course cover?

Using a combination of instructor-led videos and self-study content, you will learn how ITIL® Release, Control and Validation will help with improving day to day IT service operations through:

  • Using transition planning and support to develop simplify the process of moving to new processes and systems.
  • Using change management techniques and technology to record system/service changes to gauge effectiveness and provide a rollback reference if required.
  • Release and deployment management techniques to assist with incremental system updates.
  • Change evaluation guidelines that help assess the impact (positive or negative) of new system changes.
  • Service Asset & Configuration Management (SACM), providing a centralised repository for capture of system changes.
  • Request fulfilment – delivering the changes demanded by service users and other factors.
  • Service validation and testing routines to verify that frameworks and policies are working as expected.
  • Knowledge management techniques and technology to ensure that valuable lessons are captured and shared with other key stakeholders

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl™ logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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