Rated 9.3 out of 10 based on over 6784 reviews
The ITIL® Capability modules are most applicable to IT Professionals who are looking to gain specialised knowledge in the more technical processes which are involved in the day-to-day execution of ITIL® practices and how they interact.
This package of ITIL® Intermediate Capability modules is ideal for IT Professionals, Business Managers and Business Process Owners.
With the ITIL® framework being split into two sections at the intermediate stage, it allows for a mixed approach. The service capability track of ITIL® Intermediate is focused for professionals who are more involved in the technical side of the ITIL® service management process, and the service lifecycle track of intermediate is most relevant for those who are looking to take on a management or team leader role. This would require management of different areas or work across different teams.
Upon completion of this package, you will have a complete understanding of the ITIL® Service Capability modules. Once the examinations for each course have been passed the you will be able to take the Managing Across the Lifecycle course. You will also be able to function in a plethora of service management, IT and analyst roles.
This ITIL® package will teach you the more technical aspects of the Intermediate level of the ITIL® framework. You will learn:
All ITIL® online courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Choose any one from a HP Laptop, Fitbit Versa 2 or Apple Airpods*.*Special terms and conditions apply to certain courses. See product page for details. View Deals
After the advice given by the Government, NHS and WHO, we have taken the appropriate measures to ensure the safety of all our delegates attending our classrooms and events. This has been, and always will be, our number one priority.
We wanted to reassure you that all our scheduled classrooms and events will still be running. However, we will be now be offering them Virtually.
This decision to move all learning to Virtual and to offer support remotely has been taken to protect delegates and trainers. This allows delegates to continue their learning and for trainers to maintain the same level of service.
Because the situation is changing daily, we will do our best to provide you with the most up-to-date information, and this will be communicated via our website or email.
For anyone with queries regarding classrooms you are about to attend, please contact us on firstname.lastname@example.org or +44 (0) 02 3198 7706.
Please stay safe.