e-Careers

Leading and Managing Virtual Teams - LiveOnline

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What is the Leading and Managing Virtual Teams course?

If you’re looking to gain a deeper understanding of the necessary collaboration and communication tools, required to make virtual working possible in your workplace, this course is ideal for you.

Throughout this training course you’ll learn how to manage across different time zones, geographical locations and cultural differences, to deliver results across international environments and multi-sites. 

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Location Date Duration Price Availability
Live OnlineFeb 26th 2020  2 Days£995 ex. VATAvailable
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Live OnlineJun 10th 2020  2 Days£995 ex. VATAvailable
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Is the Leading and Managing Virtual Teams course right for me?

This course would suit managers, team leaders and employees with responsibility over team members in different geographical locations, whether within the same country or internationally.

Why Choose e-Careers?

e-Careers has partnered with The Learning Tree, to offer a range of courses, delivered via high-tech classrooms or virtual learning, depending on your requirement.

We are an award-winning, established eLearning course provider, with over 16 years’ experience in the industry.  We offer high-quality training courses at competitive prices.

What will I learn on this course?

Throughout this course you’ll gain the skills and knowledge to build and maintain virtual teams, to succeed in your business. You’ll also learn how to design action plans, with the goal of being able to optimise your team’s effectiveness, while maintain overall team performance through collaborative relationship. Finally, you’ll look into what is required to successfully manage the risks and rewards of having an offsite team, with cultural diversity.

Classroom-based Training 

 e-Careers were originally an online learning organisation but over time we’ve established additional learning methods, to provide our delegates with a variety of study options, including:

  • Bespoke training
  • Classroom-based training
  • On-site training
  • LiveOnline (virtual learning)

The Classrooms

Our classroom training centre is in London, Euston, conveniently located directly opposite Euston station, making transport and accessibility easier.

Our clean, high-tech classrooms provide a comfortable learning environment for our delegates, and we pride ourselves on providing a first-class training experience. You’ll notice this from your first steps in our London training centre, right through to your last day on the course, helping you to feel welcomed and comfortable. 

Each classroom has been designed to perfectly suit the courses being offered. For example, our Cyber Security classrooms come kitted out with a range of high specification PC’s (typically i7’s), with monitors for you to work through the practical assignments and an additional vertical screen to view your digital course materials.

Your instructor will use cutting-edge technology to ensure a high-quality learning experience for all delegates, including the latest annotation hardware and software.  

Alternatives to Classroom-based study

We understand that not every delegate has the same date availability or can’t make it to London, so we have created a range of suitable alternatives, including:  

  • LiveOnline – This is our virtual classroom option. Be a fully participating and integrated member of the classroom but from the comfort of your own home or office. We supply you with a headset (to enable you to speak with the class and course instructor), course materials and everything you need to fully participate with the class. 
  • eLearning – This is our Online/ Distance learning option. If a classroom or LiveOnline option are unsuitable for your requirements, we do offer a full online course option, where you can study at your own pace and in your own time.

Module 1 – Introduction and Overview

  • Identifying the differences between co-located and virtual working
  • Dealing with the realities of effective global teamwork
  • Assessing the impact of management in a virtual environment

Module 2 - Creating a Model for Effective Management in the Virtual World

  • Overcoming the challenges of working in virtual teams
    • Planning to meet the individual and team challenges of individuals and teams
    • Meeting the motivational challenges of individuals and teams
    • Managing the impact of separation factors including distance, time zones and cultures
    • Proactively adopting a model that focuses on relationships, communication and tasks
  • Analysing the impact of distance on collaborative working
    • Comparing working together with working apart and plugging the gaps
    • Factoring in the effects of trust amongst team members
  • Establishing the foundation for effective collaboration
    • Providing what team members need to be successful
    • Focusing on the needs of a virtual team

Module 3 - Building and Maintaining a Virtual Team

  • Proactively developing a team with a common goal
    • Identifying key staff competencies and qualities
    • Balancing an individual’s technical and virtual contributions
    • Mapping the key relationships to enhance team success
    • Analysing the perspectives and priorities of stakeholders
    • Assessing the impact of current communications with stakeholders
  • Managing dynamics
    • Orienting new virtual team members through onboarding
    • Managing the virtual learning dip
    • Running effective virtual team start-up sessions
    • Start-ups sessions: face-to-face or virtual?

Module 4 – Technology, Communication and the Virtual Workplace

  • Enhancing the benefits of virtual collaboration
    • Developing proactive communication approaches
    • Measuring the impact of technology tools in filtering the richness of human communications
    • Generating structured processes for selecting the right medium for key team activities
    • Auditing the communication landscape
    • Focusing on training in the use of common available tools
  • Leveraging key virtual technologies
    • Email
    • IM
    • Blogs
    • Wikis
    • Social Networking
    • Conference and coloration tools

Module 5 – Managing Diversity and Distance

  • Working with cultural diversity
    • Culture from different perspectives: organisational, national, regional and international
    • Exploring levels and categories of culture
    • Impact of culture on communications, negotiations and relationships
    • Responding positively to the range and depth of cultures
    • Incorporating culture differences to benefit the team
  • When things go wrong at distance
    • Proactive approaches to conflict pressure points
    • Developing an empathetic approach to energy levels of team members

Module 6 – Creating an Action Plan to Lead Virtual Work

  • Taking a proactive approach to daily leadership
    • Refocusing leadership actions using a three-level model
    • Practical tips for successfully managing virtual work
    • Shifting to a new set of management priorities
    • Adopting a proactive vs. reactive management approach to virtual operations

LiveOnline Learning

Currently, 25% of all classes are delivered through LiveOnline, so if you can’t make it to our London, Euston location for any reason, this option is the ideal solution for you. You’ll also be happy to note that the pass marks are the same for both classroom and LiveOnline delegates.

To ensure your experience is interactive and of high-quality, we provide each LiveOnline delegate with a headphone and microphone headset (worth £35) ahead of your start date, so that you can interact with your classroom, live and in real-time. As well as your headset, any manuals or course reading materials will be sent out to you around 3-5 weeks before your course commences. You’ll also gain access to the trainer for one hour (available after course, via phone or skype).

Each of our classers are equipped with high technology to be able to successfully deliver courses through LiveOnline, including:

  • Wide screen cameras – Delivering clear visibility of both the class and the trainer
  • Projector and whiteboard – Materials are projected onto a full white wall
  • Latest annotation hardware and software – Providing greater visibility for your LiveOnline screen
  • Electronic Mat – Each trainer has access to an electronic mat, which when stood on and off switches camera angles between their face and the whiteboard, helping to provide a better visible learning experience
  • Microphones - All trainers have a microphone so the whole class (and especially the LiveOnline learners) can better hear the trainers loud and clear. While delegates learning through LiveOnline are equipped with a microphone headset, classroom attendees will have access to a microphone (one per desk of two delegates) and speaker system. When questions arise, everyone can both speak and hear clearly

Softskills courses which require breakout sessions in small groups, also involve the LiveOnline delegate, through a shared screen and camera, with full visibility and microphone access. This ensures each delegate (both in the classroom and external locations via LiveOnline) has the opportunity to be involved in the interactive lessons.

If LiveOnline delegates experience any technical difficulties or questions, there is a fully managed control centre, who will assist each delegate. Response times sit at 45 seconds and each session is constantly monitored by a technical team.

Prices include all training, manuals, pre-course reading material, exams and 1 hour one-one access to the trainer).

We’re trusted by

Individuals, small businesses and large corporations who have used e-Careers since 2001. Here are some names you’ll recognise:

Maersk
Cambridge
Saatchi & Saatchi
NHS
American Express
DMI

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