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Personal Skills for Professional Excellence - LiveOnline


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What is the Personal Skills for Professional Excellence course?

Organisations are often complex, fast-paced, ever-changing environments, making it essential now more than ever to be, and remain, professional in your dealings with others. The effect you have on other staff members, suppliers, and customers all plays a part into how your business is perceived.

Understanding and using your talents and strengths will help you to have success within your organisation and help you to work well with other employees, especially during challenging situations.

Available delivery methods for this course
Group booking

Group booking

Live Online


Key features of the course

  • Delivery Method: Classroom
  • Accredited & Experienced Trainers
  • Duration: 3 Days

Browse classroom dates below






Location Date Duration Price Availability
Live OnlineApr 15th 2020  3 Days£1,595 ex. VATAvailable
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Live OnlineJun 3rd 2020  3 Days£1,595 ex. VATAvailable
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Live OnlineJun 10th 2020  3 Days£1,595 ex. VATAvailable
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Live OnlineAug 26th 2020  3 Days£1,595 ex. VATAvailable
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User dates are subject to availability and change

Is the Personal Skills for Professional Excellence course right for me?

This course would suit anyone who works within an organisation and is keen to improve their professional skills, with a focus on professionalism. Realistically, this is a course all employees could benefit from enrolling onto.

Why Choose e-Careers?

e-Careers has partnered with The Learning Tree, to offer a range of courses, delivered via high-tech classrooms or virtual learning, depending on your requirement.

We are an award-winning, established eLearning course provider, with over 16 years’ experience in the industry.  We offer high-quality training courses at competitive prices.

What will I learn on this course? 

This course will enable you to learn how to develop the necessary behaviours and skills to help you focus on your main purpose at work and to work effectively with colleagues. You will also develop your expertise and be able to build a reputation for delivering results.

You’ll learn how to add value to your organisation by building upon and developing your strengths and skills and get the best results out of those you work with. Finally, develop the ability to maintain focus in high-pressured situations and leverage your professional reputation. 

Classroom-based Training 

 e-Careers were originally an online learning organisation but over time we’ve established additional learning methods, to provide our delegates with a variety of study options, including:

  • Bespoke training
  • Classroom-based training
  • On-site training
  • LiveOnline (virtual learning)

The Classrooms

Our classroom training centre is in London, Euston, conveniently located directly opposite Euston station, making transport and accessibility easier.

Our clean, high-tech classrooms provide a comfortable learning environment for our delegates, and we pride ourselves on providing a first-class training experience. You’ll notice this from your first steps in our London training centre, right through to your last day on the course, helping you to feel welcomed and comfortable. 

Each classroom has been designed to perfectly suit the courses being offered. For example, our Cyber Security classrooms come kitted out with a range of high specification PC’s (typically i7’s), with monitors for you to work through the practical assignments and an additional vertical screen to view your digital course materials.

Your instructor will use cutting-edge technology to ensure a high-quality learning experience for all delegates, including the latest annotation hardware and software.  

Alternatives to Classroom-based study

We understand that not every delegate has the same date availability or can’t make it to London, so we have created a range of suitable alternatives, including:  

  • LiveOnline – This is our virtual classroom option. Be a fully participating and integrated member of the classroom but from the comfort of your own home or office. We supply you with all the course materials required to fully participate with the class. 
  • eLearning – This is our Online/ Distance learning option. If a classroom or LiveOnline option are unsuitable for your requirements, we do offer a full online course option, where you can study at your own pace and in your own time.

Module 1 – Introduction

  • Key characteristics of professional people
  • The components of personal effectiveness

Module 2 –Realising your strengths and fulfilling your potential

  • Evaluating your aptitudes, personal style and development areas
    • Applying the Multiple Intelligences Model
    • Profiling your preferred personal style(s)
    • Uncovering the talent paradox
  • Working to your strengths
    • Assessing natural talents and personal values
    • The influence of intelligences on personality
    • Recognising the effects of personal styles

Module 3 – Building your professional effectiveness

  • The core elements of professional excellence
    • The three Rs of personal effectiveness
    • Operating with ethics and integrity
  • Developing your professional power
    • Recognising the source of your personal power
    • Adopting a proactive approach to building your power

Module 4 – Working productively with others

  • Enhancing your thinking tool set
    • Revealing limiting beliefs and personal restrictors
    • The dynamics of human interactions
    • Enhancing your emotional intelligence
  • Interpreting behaviour and language to understand motives and intentions
  • The importance of difference in productive working
  • Building effective mental models
  • Managing different personal styles

Module 5 – Achieving results in pressure situations

  • Working together to get results
    • Identifying important players in your work environment
    • Working with difficult co-workers
    • Countering corporate game-playing
  • Making meetings work for you
    • Keeping your meetings constructive and professional
    • Taking personal styles into account during meetings
    • Adopting a collaborative approach

Module 6 – Building your professional reputation

  • Amplifying your effectiveness by networking
    • Reaping the benefits of networking for purpose
    • Enhancing your personal influence
    • Building and managing your networks proactively
    • Crafting your personal brand
  • Demonstrating political intelligence
    • Assessing your level of political intelligence
    • Being political with integrity
    • Navigating the power and politics in your organisation
  • Managing disagreement productively
    • Being assertive without aggression
    • Defusing disagreement with active listening
    • Dealing with more serious disagreement

Module 7 – Creating the results you want

  • Harnessing the power of positive psychology
    • Seeing stress as a gift
    • Building short-term coping mechanisms
    • Developing mental toughness
  • Assembling a personal success strategy
    • Aligning strengths and purpose
    • Finding balance with the Wheel of Life
    • Choosing to become the best that you can be

Module 8 – Setting the framework for success

  • Choosing your personal and professional future
    • Learning from successes and setbacks to build excellence
    • Creating big picture goals
    • Addressing resistance and established patterns
  • Committing to action
    • Crafting your blueprint for professional effectiveness
    • Addressing the journey to excellence continuum
    • Presenting your personal statement of commitment

LiveOnline Learning

Currently, 25% of all classes are delivered through LiveOnline, so if you can’t make it to our London, Euston location for any reason, this option is the ideal solution for you. You’ll also be happy to note that the pass marks are the same for both classroom and LiveOnline delegates.

To ensure you have enough time to familiarise yourself with the text you'll be studying, we send out any manuals and course reading materials to you around 3-5 weeks before your course commences. You’ll also gain access to the trainer for one hour (available after course, via phone or skype).

Each of our classers are equipped with high technology to be able to successfully deliver courses through LiveOnline, including:

  • Wide screen cameras – Delivering clear visibility of both the class and the trainer
  • Projector and whiteboard – Materials are projected onto a full white wall
  • Latest annotation hardware and software – Providing greater visibility for your LiveOnline screen
  • Electronic Mat – Each trainer has access to an electronic mat, which when stood on and off switches camera angles between their face and the whiteboard, helping to provide a better visible learning experience
  • Microphones - All trainers have a microphone so the whole class (and especially the LiveOnline learners) can better hear the trainers loud and clear. LiveOnline delegates will require a microphone headset. Classroom attendees will have access to a microphone (one per desk of two delegates) and speaker system. When questions arise, everyone can both speak and hear clearly

Softskills courses which require breakout sessions in small groups, also involve the LiveOnline delegate, through a shared screen and camera, with full visibility and microphone access. This ensures each delegate (both in the classroom and external locations via LiveOnline) has the opportunity to be involved in the interactive lessons.

If LiveOnline delegates experience any technical difficulties or questions, there is a fully managed control centre, who will assist each delegate. Response times sit at 45 seconds and each session is constantly monitored by a technical team.

Prices include all training, manuals, pre-course reading material, exams and 1 hour one-one access to the trainer).

We’re trusted by

Individuals, small businesses and large corporations who have used e-Careers since 2001. Here are some names you’ll recognise:

Saatchi & Saatchi
American Express

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