IT Support - Certification Programme with Job Placement

What is the IT Support Certification Programme with Job Placement?

IT Support is a great way to get into this industry, as it builds knowledge, experience and confidence, creating a strong foundation to a prosperous career. Besides this, having these essential IT skills will open a pathway to many exciting and future-proof roles, outside of IT Support jobs, including Cyber Security, Cloud Architect, Business Intelligence, Developer, DevOps and Network Administrators.

This IT Support with Job Placement programme is made up of a series of certifications, which will help you gain the skills and knowledge required to become an IT Support professional.

These certifications include:

  •    CompTIA IT Fundamentals+ Certificate - Online
  •    CompTIA A+ Certificate (220-1001 & 220-1002 Core Series) - Virtual Classroom
  •    CompTIA Server+ Certificate - Online
  •    ITIL®4 Foundation – Virtual Classroom
  •    Microsoft Windows 10 (MD-100) Training - Virtual Classroom
  •    Microsoft 365 Fundamentals Training (MS-900) - Virtual Classroom
  •    Microsoft 365 Identity and Services Training (MS-100) - Virtual Classroom

Our training focuses on getting you skilled within IT Support, to a high level with key industry knowledge, backed up by your globally recognised certifications. You will also attend your graduation at a prestigious location! 

Once you have completed this certification programme, including the practical labs and exams, we will help you prepare for working towards a career in the IT industry, through the second part of our programme – the Job Placement. We will present you, and your newly acquired skills to our vast pool of employers who are actively looking to recruit people like you. We will hold your hand along the whole journey, and we won’t stop until you are employed! This course is eligible for a TOTUM PRO Card.

Gain a professional IT Support Certificate with Job Placement

Key features
  • Delivery Method: Blended (Online & Virtual)
  • Exams: Included
  • Tutor Support Available
  • Accredited & Experienced Trainers
  • Fully accredited course materials
  • Join a community of over 575,000 learners
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Key features
  • Delivery Method: Blended (Online & Virtual)
  • Exams: Included
  • Tutor Support Available
  • Accredited & Experienced Trainers
  • Fully accredited course materials
  • Join a community of over 575,000 learners
Course Details

Who is this programme suitable for?

This programme is ideal for anyone looking to start working in IT Support jobs, start a career in IT or Cyber Security, or for those looking to get into the Technology job sector. As IT Support roles are still in high demand, this programme provides a great way to get into this industry and on the job ladder. 

As this course starts at a fundamental level, anyone can take this qualification, no matter what background or level of experience you have. 

While there are no pre-requisites for this programme, we do ask that you have a passion for IT, are a quick learner and can think in a structured manner. If this is you, please get in touch with our trainers, who have over 15 years-experience in the industry, who will assist getting candidates job ready to meet the requirements of our hungry employers.

This course is eligible for a TOTUM PRO Card.

Career Opportunities

The IT industry generally offers higher than average salaries, while also offering a magnitude of career progression opportunities.  

Our candidates from this programme typically progress into the following job roles. Average salaries have also been outlined:

  •    First Line Desktop Support £18k - £25k
  •    Second Line Desktop Support £22k - £25k
  •    Network Support £30k
  •    Cloud Administrator £30k
  •    Incident Handler £27k

While the above salaries showcase the UK average, you’ll have the possibility of earning upwards of £50,000 within a few years and possibly even exceed £100,000 as you progress into more senior IT job roles, making it an excellent career option.

(Source: ITJobswatch)

Why choose e-Careers?

We have over 16 years-experience and in that time, we have fine-tuned our skillset, to be able to provide both an outstanding programme and to place our candidates into employment effectively.

As a company we have placed over 4,000 people into a variety of IT and Cyber Security job roles and throughout this time we have developed a tried and tested programme, comprising of training, practical experience, challenge labs, certifications and recruitment workshops. We support you right from the beginning all the way through to a job offer.

From those 4,000 candidates, many have gone on to forge successful careers in the industry, either working freelance and many have started their careers with some of the world’s largest companies! This course is also eligible for a TOTUM PRO Card.

Companies who our candidates are now working for include:

  •    Apple
  •    Rackspace
  •    AT&T
  •    John Lewis
  •    Ministry of Defence
  •    HMRC
  •    Swiss Quote
  •    Exponential-E

Come and sit with an industry expert for your onboarding, then leave the rest to us.

This IT Support with Job Placement programme consists of 7 certifications: 

CompTIA IT Fundamentals+ Certificate - Online

  • Introduction
  • Core Hardware Components
  • Peripherals and Connectors
  • Computing Devices and the Internet of Things
  • Operating Systems
  • Software Applications
  • Software Development
  • Database Fundamentals
  • Networking Concepts and Technologies
  • Security Concepts and Threats
  • Security Best Practices
  • Business Continuity and Computer Support

CompTIA A+ Certificate (220-1001 & 220-1002 Core Series) - Virtual Classroom

  • Laptops, desktop PCs, smartphones, tablets, wearables, e-readers, GPS
  • Windows 10, 7, 8, 8.1, Android, iOS, Linux, Mac OS X, Chrome OS
  • Mobile device network connectivity, application support and device synchronization
  • Networking hardware devices (Routers, switches, access points, cloud-based network controller, PoE, etc.)
  • Networked hosts, server role, Internet appliances, legacy systems
  • PC hardware tools and components, BIOS/UEFI settings, solid state drives (M2, NVME, SATA 2.5), RAID 10, hot swappable storage configurations
  • Custom PC configurations including virtualization workstations and NAS devices
  • Sharing multifunction devices and printers via OS settings, wired and wireless connections, 3D printing
  • Logical security concepts, Active Directory security settings, software tokens, MDM policies, MAC address filtering, certificates, VPN, DLP, email filtering
  • Security protocols and encryption (WEP, WPA, WPA2, TKIP, AES), authentication methods (single-factor, multifactor, RADIUS, TACACS), security threat identification and prevention
  • Privacy concerns and policies (PII, PCI, GDPR, PHI)

CompTIA Server+ Certificate - Online

  • Server Hardware
  • Installing and Configuring Servers
  • Server Maintenance
  • Storage Technologies
  • Identifying Capacity and Fault Tolerance Requirements
  • Securing the Server
  • Securing Server Data and Network Access
  • Networking
  • Disaster Recovery
  • Troubleshooting Hardware and Software Issues
  • Troubleshooting Connectivity Issues
  • Troubleshooting Storage Issues

ITIL®4 Foundation – Virtual Classroom

  • How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
  • The seven guiding principles of ITIL® 4
  • ITIL® service value system
  • The four dimensions of service management
  • The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understand of seven

Microsoft Windows 10 (MD-100) Training - Virtual Classroom

  • Introduction
  • Windows 10 Installation
  • Configuring Users
  • Managing Data
  • Managing the Windows 10 Environment
  • Configuring Security and Devices
  • Configuring Network Connectivity
  • Configuring Recovery

Microsoft 365 Fundamentals Training (MS-900) - Virtual Classroom

  • Cloud Concepts
  • Core Microsoft 365 Services
  • Security, Compliance, Privacy and Trust in Microsoft 365
  • Microsoft 365 pricing and support

Microsoft 365 Identity and Services Training (MS-100) - Virtual Classroom

  • Introduction
  • Manage domains and plan a Microsoft 365 implementation
  • Setup Microsoft 365 tenancy and subscription
  • Manage Microsoft 365 subscription and tenant health
  • Plan migration of users and data
  • Design identity strategy
  • Plan and manage identity synchronisation by using Azure AD Connect
  • Manage Azure AD Identities and user roles
  • Manage authentication and implement multi-factor authentication
  • Configure application access
  • Implement access for external users of Microsoft 365 workloads
  • Plan for Office 365 workload deployment
  • Plan Office 365 applications deployment  

Enrolment, Studying and the Job Placement Process

We have made the whole process as simple as possible. First, you’ll go through an onboarding process, where you’ll meet with us for a no obligation face-to-face consultation. This provides us both an opportunity to ask questions we may have and then make decisions accordingly.     

Next, you’ll go through an induction process, where we will discuss training schedules and the locations and prepare you to start training.

Upon completion of the training, practical labs, assessments and vendor exams, you’ll undertake the below process to work towards getting a job placement:  

  •    Attend recruitment workshops
  •    Participate in technical mock interviews
  •    Attend our ‘meet employer’ days
  •    Accept invitations to interview
  •    Receive a job placement offer and work towards your new career

Understanding the Job Placement Process

After you have completed the training side of this programme, you’ll move into the career preparation side, where you will attend our ‘Meet an Employer’ events, which is part of the recruitment process. We have a wide range of contacts at a variety of organisations, looking for potential employees, like you! We will introduce our candidates to these employers, through a variety of methods.  

These events provide the perfect opportunity to get your CV in front of the right employers in order to secure a work experience placement or full-time job. If not, the recruitment team will continue to present you to our pool of employers and support you through your job interviews.

You must attend classes, sit and pass the relevant exams and challenge labs to successfully complete your course. You are also entitled to attend multiple recruitment workshops during your time with us.

*In order to be accepted on a job placement, you must:

  •    Attend classes and recruitment workshops
  •    Pass our internal practical assessments
  •    Pass the accredited certifications

Case Studies 

Name – Christina Alexandrescu

Course - IT Job Placement

Previous Job – Admin Assistant 

Current Job – Junior Identity Access Management Analysis at Condé Nast International   

Why she recommends e-Careers - I have already recommended e-Careers as my time with them has been a pleasure. I completed my programme without any issues and the trainers are amazing.

LinkedIn Profile -

Name – Eronpal Dhillon 

Course - IT Job Placement

Previous Job – Unemployed   

Current Job – Handover Engineer at QD Tech Ltd   

Why he recommends e-Careers – I would definitely recommend e-Careers. They supported me through every stage of my programme, be it whether I was stuck with technical skills or needed help updating my CV. As soon as I passed my first exam, the recruitment team were always sending my CV out to different employers in order to help me find a job.   

LinkedIn Profile -

Name – Azeez Alimi

Course - IT Job Placement

Previous Job - Waiter 

Current Job – ICT Facilitator – 1st & 2nd Line Support Engineer    

Why he recommends e-Careers – So long as you are ready to work hard, they will always do their best to support you and ensure you achieve your goals.   

LinkedIn Profile -

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