ITIL® stands for Information Technology Infrastructure Library and is universally considered the best practice approach for IT service management. The Introduction to ITIL® online training is an accredited product to support the foundational knowledge of any IT Professional who wishes to get to grips with IT service management.
The Introduction to ITIL® is perfect for you if you are a current IT Professional or Project Manager and you wish to gain an understanding of IT service management and the ITIL® principles. It’s also ideal for you if you are looking to switch into a career in IT, but need to have a taster of what’s to come and what to expect.
This introduction is ideal for anyone in IT or project management who is looking to learn more about service management and fundamental ITIL® principles.
The Introduction to ITIL® is made up of the first two modules of the official ITIL® Foundation course:
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl™ logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.