Introduction to ITIL®

What is the Introduction to ITIL®?

ITIL® is universally considered the best practice approach for IT service management. The Introduction to ITIL® online training is an accredited product to support the foundational knowledge of any IT Professional who wishes to get to grips with IT service management.

Available delivery methods for this course

Online

Onsite

Group booking

Key features of the course

Delivery Method: Online
Tutor Support Available
Course Access: 3 months
Accredited by PeopleCert on behalf of AXELOS
Study anytime, anywhere
24/7 access

Recommended with this course

ITIL® Foundation - Training

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Our accredited training for the ITIL® Foundation stage where you'll get a good understanding of provision, support and delivery of IT services.

£67 £50 ex. VAT

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ITIL® Tutor Support – Mentoring Programme

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All of our ITIL® courses have Mentor+ available to help you whether you're at the Foundation stage, or looking to achieve ITIL® Expert status. 24/7 assistance from an ITIL® tutor using our renowned platform throughout your course access.

£83 £79 ex. VAT

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Who is it for

Is the Introduction to ITIL® right for me?

The Introduction to ITIL® is perfect for you if you are a current IT Professional or Project Manager and you wish to gain an understanding of IT service management and the ITIL® principles. It’s also ideal for you if you are looking to switch into a career in IT, but need to have a taster of what’s to come and what to expect.

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Course accreditation

ITIL® ITIL®, is the world’s foremost IT service management qualification. It provides you with a structured, reliable framework for service management that guides businesses to design and deliver IT solutions, which will benefit both themselves and their customers, aligning to business needs.

AXELOS - Global Best Practice Solutions AXELOS is a joint-venture between the UK Government and business giants Capita. AXELOS was created to manage and develop Global Best Practices, being responsible for the management and promotion of globally recognised methodologies including ITIL®, PRINCE2® and MSP®.

Careers

How can I advance my career with the Introduction to ITIL® course?

This introduction is ideal for anyone in IT or project management who is looking to learn more about service management and fundamental ITIL® principles.

Why study with us

Why study the Introduction to ITIL® with e-Careers?

The course starts with two official modules from the ITIL® Foundation course, so you can use it as a taster before going on to study the real thing
An accredited training support product
Online support, forums, chat and progress reports.
Enables all staff working within an IT environment to appreciate the structure to information technology service management