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AXELOS - Prince2, ITIL Training and Certification

ITIL® 4 Foundation - Classroom Course in Southend

Course Overview

The ITIL® 4 Foundation course in Southend teaches the latest change to the ITIL service management syllabus and framework by AXELOS.

The change reflects the digital transformation the world, known as the “Fourth Industrial Revolution” or “Industry 4.0”, is going through and how that needs to be represented through service providers aligning themselves to business strategy and customer needs.

ITIL 4 provides a comprehensive, practical and proven guidance for establishing a service management system.

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Key features
  • Delivery Method: Virtual Classroom
  • Exam: Included (Proctored)
  • Duration: 2 Days
  • Certified & Experienced Trainers
  • Official Manual Included
  • Fully accredited course materials
  • Interest-free Payments
  • Exam Pass Guarantee*

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Key features
  • Delivery Method: Virtual Classroom
  • Exam: Included (Proctored)
  • Duration: 2 Days
  • Certified & Experienced Trainers
  • Official Manual Included
  • Fully accredited course materials
  • Interest-free Payments
  • Exam Pass Guarantee*
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Course Details

Why study the ITIL 4 Foundation course with e-Careers?

We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 600,000 delegates globally, which has helped offer the highest quality training.

By refining our processes, partner relationships, and course materials, we can offer high-quality training solutions for our delegates. 

You will also benefit from:

  •    Exam Pass Guarantee*.
  •    Fast-track your learning with our Virtual Classroom course.
  •    Enhance your career prospects.
  •    Learn from expert trainers, with vast experience in this field.
  •    We offer interest-free payment options.

We're proud of our excellent rating on Trustpilot, with over 10,000 reviews from our past students.

How does the Exam Pass Guarantee work?

We have found our Virtual Classroom training has provided higher pass rates, which has made us confident to offer an Exam Pass Guarantee, so you know we’ll support you until you are certified.

With our Exam Pass Guarantee, if you do not pass the exam after attending this training course with us, you will be eligible to attend the same training again for free.

All we ask is that you:

  •    Attend all class days and complete all assignments
  •    Take the exam within 30 days of completing your Virtual Classroom training
  •    Request your course re-enrolment within 30 days of the failed exam attempt

Please Note:

Students retaking the course are required to use the materials and books distributed to them in their original course session. Failure to provide these materials will result in the student being charged for replacement materials.

*Exam Pass Guarantee does not include the resit exam; this would need to be purchased at an additional cost.

Is the ITIL 4 Foundation course suitable for me? 

This ITIL 4 Foundation training course in Southend is aimed at the same set of professionals as the previous version of ITIL, including:

  •    Anyone looking to start their career in IT service management
  •    Current IT professionals who are looking to transition into service management, if they don’t already hold a credential
  •    Professionals working in other areas of IT (digital, development, etc) who have a focus on service delivery
  •    Those who hold a current ITIL Foundation qualification and wish to upgrade their knowledge to the latest version

What jobs can I apply for after my ITIL 4 Foundation training?

The ITIL 4 Foundation leads onto the ITIL 4 Practitioner training course, which can be taken in a Virtual Classroom setting, or online.

Typical job roles with an ITIL 4 qualification include:

  •    Network Operations Engineer - £41k
  •    IT Service Desk Manager – £43k
  •    IT Project Manager – £55k

(Source: Payscale)

ITIL 4 Foundation Syllabus

Our accredited ITIL® 4 classroom courses in Southend are taught by IT service management professionals. They have been thoroughly briefed and trained on the latest syllabus and will be sure to impart their knowledge to you, so you have the best chance of passing your exam and starting your journey through the remainder of the ITIL® 4 modules.

There are no prerequisites for the ITIL®4 Foundation, however it’s recommended that you complete the pre-course reading before attending the course.

What does the course include?

  •    2-day course duration for you to really get a thorough understanding of the new ITIL® 4 Foundation syllabus
  •    The official ITIL®4 manual is included in the price
  •    The ITIL® 4 examination is included in the price and will be taken on the last day of your training
  •    The official and recently released syllabus from AXELOS – your knowledge and qualification will be up-to-date and relevant

Syllabus

  •    How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
  •    The seven guiding principles of ITIL® 4
  •    ITIL® service value system
  •    The four dimensions of service management
  •    The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understanding of seven

ITIL 4 Foundation Exam Details

Exam format - Multiple-choice.

Number of questions - 40.

Pass mark - 26/40 (65%). 

Duration - 60-mins.

Our Southend Venue
Formerly, Southend was only home to a few poor fishermen’ huts and farms, south of Prittlewell Priory land. In the late 18th century, it became the High Street. The Southend Campus of the University of Essex is based in the centre of this lively, modern seaside town.
Location

The Forum,

Elmer Ave,

Southend-on-Sea

SS1 1NS

Telephone +44 (0) 20 3198 7700

Our Student Support lines are available Mon-Fri 9am to 6pm (GMT).

Our offices are closed at weekends and an UK public holidays.

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