ITIL® Foundation Classroom


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What is the ITIL® Foundation Classroom course?

The ITIL® Foundation classroom course is ideal for individuals who want to fast-track their learning. There is a two-day option which will help you get certified in the world’s foremost service management methodology quicker than ever.

The ITIL® 4 Foundation course is the latest change to the ITIL® service management syllabus and framework by AXELOS. The change reflects the digital transformation the world, known as the “Fourth Industrial Revolution” or “Industry 4.0”, is going through and how that needs to be represented through service providers aligning themselves to business strategy and customer needs. ITIL®4 provides a comprehensive, practical and proven guidance for establishing a service management system.

The remaining ITIL® modules haven't been updated to the new framework yet, but you can do the ITIL® 4 Foundation course and continue with the old modules, or wait until the remaining modules have been updated as well. There is no fixed date yet for this, but these are expected by the end of 2019/beginning of 2020.

Available delivery methods for this course




Group booking

Group booking

Key features of the course

  • Delivery Method: Classroom
  • Exam: Included & In-Class
  • Mock Exams Included
  • Accredited & Experienced Trainers
  • Duration: 3 Days
  • Official Manual Included
  • Fully accredited course materials
  • Exam results within 5 Business Days

Browse classroom dates below






Location Date Duration Price (inc. VAT) Availability
Milton KeynesWed 22nd May 193 Days£995 (Inc. VAT)Available
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LondonWed 22nd May 193 Days£750 (Inc. VAT)Available
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BristolTue 28th May 193 Days£995 (Inc. VAT)Available
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LeedsTue 28th May 193 Days£995 (Inc. VAT)Available
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LondonTue 28th May 193 Days£750 (Inc. VAT)Available
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AberdeenWed 29th May 193 Days£995 (Inc. VAT)Available
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BirminghamWed 29th May 193 Days£995 (Inc. VAT)Available
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LondonMon 3rd Jun 193 Days£750 (Inc. VAT)Available
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BirminghamWed 5th Jun 193 Days£995 (Inc. VAT)Available
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LeedsWed 5th Jun 193 Days£995 (Inc. VAT)Available
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Is the ITIL® Foundation Classroom course right for me?

Both ITIL® & ITIL® 4 are aimed at individuals who have no previous knowledge in service management. However, it can be a suitable solution for you if you need the qualification as a validation of experience for a new job role or promotion.

The ITIL® Foundation Certification is most suited to:

  • IT professionals looking for a widely regarded industry-specific qualification
  • IT Support Engineers looking to specialise in network support and management
  • Executive and Directors of an IT department
  • Network Engineers
  • Current IT professionals who are looking to transition into service management, if they don’t already hold a credential

If you already hold a current ITIL® qualification but want to update your knowledge, you can take our ITIL® 4 Foundation course.

We’re with you every step of the way

We want to make sure you get all the support you need - that’s why we offer you pre and post course support, as well as any pre-course materials you may need access to for that handy boost before the course begins. Our classroom course:

  • Is delivered by accredited & experienced trainers
  • Includes mock exams
  • Includes In-Class exams and you'll get the results within 5 business days

Recruitment insight and making you more employable

All our courses come with a free CV review for guidance and tips on how you can make the most out of your first impression with every employer.

Flexible payment plans

We have a payment plan to suit you. Whether you want to split your payment over a couple of months or a couple of years, we can cater to your financial situation, with interest-free options available

Our accredited ITIL®/ITIL® 4 classroom courses are taught by IT service management professionals. They have been thoroughly briefed and trained on the latest syllabus and will be sure to impart their knowledge to you, so you have the best chance of passing your exam and starting your journey through the remainder of the ITIL® modules.

There are no prerequisites for the ITIL®4 Foundation, however it’s recommended that you complete the pre-course reading before attending the course.

What does the course include?

  • Three-day course duration for you to really get a thorough understanding of the new ITIL®/ITIL® 4 Foundation syllabus
  • The official ITIL®/ITIL® 4 manual is included in the price
  • The ITIL®/ITIL® 4 examination is included in the price and will be taken on the last day of your training
  • With ITIL® 4, you'll get the official and recently released syllabus from AXELOS – your knowledge and qualification will be up-to-date and relevant

Exam Information

  • 40 multiple-choice questions
  • 26 marks or above (65%) need to pass
  • 60 minutes duration
  • Closed book format
  • How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
  • The seven guiding principles of ITIL®4
  • ITIL® service value system
  • The four dimensions of service management
  • The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understand of seven

The ITIL® courses on this page are offered by Simetral Ltd ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.

How can I pay?

If you are funding your own course, we can provide a multitude of flexible payment plans and pricing options, just some of which are listed below:

  • Pay for the course in full via bank transfer, debit or credit card or PayPal;
  • Pay in 2 to 12 monthly instalments – interest free!
  • A range of other finance options available;

Finance Option

Finance is a great way to spread the cost of your purchase. To make it easy, you can apply for and complete the loan application quickly and entirely online.

We offer a range of interest free and interest-bearing finance options to help you spread the cost of your purchase over 12, 24, 36 or 48 months.

We’re trusted by

Individuals, small businesses and large corporations who have used e-Careers since 2001. Here are some names you’ll recognise:

Saatchi & Saatchi
American Express

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