ITIL® Foundation Classroom

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What is the ITIL® Foundation Classroom course?

The ITIL® Foundation classroom course is ideal for individuals who want to fast-track their learning. There is a two-day option which will help you get certified in the world’s foremost service management methodology quicker than ever.

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Leeds17-10-20182 Days£1,295
(Inc. VAT)
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Brighton22-10-20182 Days£1,750
(Inc. VAT)
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London29-10-20182 Days£750
(Inc. VAT)
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Belfast29-10-20182 Days£1,795
(Inc. VAT)
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Birmingham29-10-20182 Days£954
(Inc. VAT)
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Manchester05-11-20182 Days£954
(Inc. VAT)
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Course accreditation

Who is it for

Is the ITIL® Foundation Classroom course right for me?

The course is for individuals who have no previous knowledge in service management. However, it can be a suitable solution for you if you need the qualification as a validation of experience for a new job role or promotion.

The ITIL® Foundation Certification is most suited to:

  • IT professionals looking for a widely regarded industry-specific qualification
  • IT Support Engineers looking to specialise in network support and management
  • Executive and Directors of an IT department
  • Network Engineers


What job could I get with an ITIL® Foundation qualification?­­

This ITIL® Foundation classroom course can enhance your career or enable you to enter the roles outlined below:

  • IT Service Managers
  • IT Managers

Why study with us

Why study ITIL® Foundation Classroom Course with e-Careers?

  • ITIL® will add a globally recognised mark of distinction to your skillset.
  • The Foundation level gives you a platform to study further into the ITIL® qualification structure.
  • ITIL® provides structure for a more reliable IT service, which will increase business productivity.
  • We can run private events for international and corporate clients. Please enquire with e-Careers for Business for more information on our bespoke training solutions.
  • Weekend courses available.
  • Enable a business to keep up with change and use change to its advantage.
  • ITIL® helps to support business transformation and growth by defining and managing the customer and service portfolio.
  • Improve user and customer satisfaction.

Course Details

ITIL® Foundation Classroom Exams

The exams for the ITIL® classroom course are set out below:

  • Multiple choice
  • 40 questions per paper
  • 26 marks required to pass (out of 40 available) - 65%
  • 60 minutes duration
  • Closed book

What does the ITIL® Foundation Classroom course cover?

  • Service management as a practice
  • The ITIL® lifecycle
  • Concepts and Definition
  • Key Principles and Models
  • Processes and Functions
  • Roles
  • Technology and Architecture
  • Competence and Training
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