How will I advance my career with an ITIL® Foundation online qualification?

This course will provide you with broader employment opportunities as you gain new service planning and management skills. It is ideal for anyone wishing to develop a career in the IT industry.

Why study ITIL® Foundation online course with e-Careers?

• The ITIL® Foundation course uses a mix of audio, video and written course materials, allowing you to study wherever and whenever is most suitable for you.
• Receive full preparation for the ITIL® Foundation examination.
• Gain working knowledge of the ITIL® framework and how it may be best applied to improving and streamlining IT service provisions.
• Improve your on-the-job performance, particularly within organisations already using ITIL® to manage service delivery.
• 6-month course access period

What are the ITIL® Foundation online course modules?

Units of study:

• Course Focus
• The Service Lifecycle
• Key Concepts and Definitions
• Service Strategy
• Service Design
• Service Operation
• Functions
• Roles
• Technology and Architecture

ITIL® Exams

There is a Foundation exam included within the ITIL® Foundation online course which can be taken online at any time that is convenient to you. The exam will demonstrate your understanding of the principles of ITIL® and how they can be applied to their own operations. The ITIL® certification training provides a great stepping stone for more advanced qualifications, including intermediate and expert levels. It will also give your CV a boost as well as impress your current and potential employers.

What does the ITIL® Foundation online course cover?

The ITIL® Certification training covers:

• The service management lifecycle and the key stages used to manage service requests.
• Defining a service strategy that meets the needs of all users of the IT service.
• Implementing a service that supports the strategy.
• Building intermediate delivery services that maintain standards during the transition period.
• The operations required to maintain customers expected levels of service and satisfaction.
• Building a continual service improvement plan that keeps raising standards and customer satisfaction levels.

The ITIL® courses on this page are offered by iTSM Solutions ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.