ITIL® 4 Foundation - Online Course

What is the ITIL® 4 Foundation Online course?

The ITIL® 4 Foundation Online course will provide you with a fundamental understanding of key ITIL® concepts and terminology. These topics include the seven guiding principles of ITIL® 4, four dimensions of service management and much more!

Like the Foundation ITIL® 4 Foundation classroom course, this is the latest ITIL® Foundation iteration. This means that you’re going to receive the most up-to-date ITIL® service management syllabus and framework by AXELOS.

Gain an ITIL® Qualification. Enrol today!

Available delivery methods for this course

Classroom

Online

Onsite

Group booking

Key features of the course

Delivery Method: Online
Exam: Included
Tutor Support Included
Course Access: 12 months
Fully accredited course materials
24/7 access

Recommended with this course

ITIL® Foundation Mentoring

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Access to an IT service management expert at your fingertips through our 24/7 live chat tutor support programme.

£42 ex. VAT

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ITIL® Intermediate - Service Capability Package

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Learn the technical processes of the ITIL® Intermediate level with the Service Capability package, most relevant to technical staff in an ITIL® lifecycle.

£1,496 ex. VAT

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ITIL® Intermediate - Service Lifecycle Package

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The ITIL® Intermediate Service Lifecycle modules are most relevant to those who have, or who are looking to, manage or lead various teams in an ITIL® lifecycle.

£1,833 ex. VAT

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Who is it for

Is the ITIL® 4 Foundation Classroom course right for me?

There are no prerequisites for the ITIL® 4 Foundation Certification, so anyone is able to start learning the key ITIL® terminology, processes and techniques.

This ITIL® Foundation Certification suits:

• IT professionals
• IT Support Engineers
• Executives / Directors of IT departments
• Network Engineers
• Current IT professionals looking to transition into service management
• ITIL® qualification holders, wanting to update their knowledge

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Course accreditation

ITIL® ITIL®, is the world’s foremost IT service management qualification. It provides you with a structured, reliable framework for service management that guides businesses to design and deliver IT solutions, which will benefit both themselves and their customers, aligning to business needs.

PeopleCert PeopleCert are global leaders in qualifying professionals in multiple industries. They assess and certify professional skills in partnership with organisations and government bodies including Capita and the UK government.

AXELOS - Global Best Practice Solutions AXELOS is a joint-venture between the UK Government and business giants Capita. AXELOS was created to manage and develop Global Best Practices, being responsible for the management and promotion of globally recognised methodologies including ITIL®, PRINCE2® and MSP®.

Why study with us

Why choose to study with e-Careers?

If you're looking to study an ITIL® qualification, from an award-winning company, e-Careers makes a great choice!

We support you throughout your whole journey, from your first contact with us, right through to when you completely finish your course.

This online course benefits from:

Having accredited, experienced trainers
Included mock exams
Included practice and real exams

Course Details & Syllabus

Course Details

This online ITIL® 4 Foundation course has been developed by trained industry professionals, knowledgeable on the latest ITIL® 4 syllabus.

What does the course include?

Complete ITIL® 4 Foundation course materials
The ITIL®/ITIL® 4 examination fee
With ITIL® 4, you'll get the official and recently released syllabus from AXELOS – your knowledge and qualification will be up-to-date and relevant

Exam Information

40 multiple-choice questions
26 marks or above (65%) need to pass
60 minutes duration
Closed book format

Syllabus

How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
The seven guiding principles of ITIL®4
ITIL® service value system
The four dimensions of service management
The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understand of seven

Payment Options

How can I pay?

We provide a range of flexible payment options to help you with your enrollment, including:

Payment in full, via bank transfer, debit card, credit card or PayPal
Payment spread over 2 to 12 months; interest free
Other finance options, including interest free and interest-bearing finance options over 12, 24, 36 or 48 months.