The ITIL® CSI training will help you to improve company IT service operations by helping you to understand the importance of a continuous service improvement program and how it is implemented. Continual Service Improvement is one of the ITIL® Lifecycle modules which make up one of two ITIL® Intermediate tracks to work towards ITIL® Managing Across the Lifecycle.
The ITIL® CSI training is ideal for:
ITIL® Continual Service Improvement is an ideal step towards completing the Intermediate level and working towards Managing Across the Lifecycle, which will lead to the all important status of ITIL® Expert. It is suitable for Chief Information Officers, Chief Technology Officers, IT Service Managers and other Senior IT professionals or Consultants who need to formalise their IT service delivery offering through a structured and recognised framework.
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