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Delivering definitive proof of ability in service design and delivery, the ITIL® Intermediate SD course is an essential element of the ITIL® Intermediate qualification. This ITIL® course is specifically designed to help IT professionals involved in service delivery to raise the quality and efficiency of their offering.
ITIL® Service Design is one of the five ITIL® Lifecycle modules and focuses on the design of IT services and covers the architectures, processes, policies and documentation that will guide you in designing IT services that meet organisational needs.
The ITIL® Intermediate Service Delivery course will be of particular interest to:
Improve your job performance and employment options with the help of an industry-recognised qualification.
The ITIL course modules include:
A series of self-assessment tests will help you identify whether you are fully ready to sit the ITIL® Intermediate SD exams and earn your qualification.
Focusing on the service delivery components of the ITIL® framework, the ITIL® SD course will introduce you to the concepts behind service delivery, before moving on to more detailed analysis of the procedures and actions. The course then covers:
All ITIL® online courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited.
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After the advice given by the Government, NHS and WHO, we have taken the appropriate measures to ensure the safety of all our delegates attending our classrooms and events. This has been, and always will be, our number one priority.
We wanted to reassure you that all our scheduled classrooms and events will still be running. However, we will be now be offering them Virtually.
This decision to move all learning to Virtual and to offer support remotely has been taken to protect delegates and trainers. This allows delegates to continue their learning and for trainers to maintain the same level of service.
Because the situation is changing daily, we will do our best to provide you with the most up-to-date information, and this will be communicated via our website or email.
For anyone with queries regarding classrooms you are about to attend, please contact us on email@example.com or +44 (0) 02 3198 7706.
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