The ITIL OSA training is one of the ITIL® capability modules and will help you to improve operational support and analysis through managing the everyday operation of IT services to ensure your organisation can provide high quality IT services that are required to meet organisational needs. ITIL® OSA is targeted at IT Professionals responsible for configuration management, operations and availability.
ITIL® Tutor Support – Mentoring Programme
All of our ITIL® courses have Mentor+ available to help you whether you're at the Foundation stage, or looking to achieve ITIL® Expert status. 24/7 assistance from an ITIL® tutor using our renowned platform throughout your course access.
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The ITIL® OSA training is ideal for:
The OSA module of ITIL® will focus on practical applications of OSA practices to enable event, incident, request, problem, access, technical, IT operations and application management.
The ITIL® Intermediate OSA certificate gives you a significant professional advantage over your less qualified colleagues, by creating new progression and employment prospects.
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