BCS Foundation Certificate in Business Change
BCS - The Chartered Institute for IT

BCS Foundation Certificate in Business Change

Course Overview

The BCS Certificate in Business Change online training course teaches you the processes and techniques used to deliver business change and helps you gain an entry-level qualification in Business Change. You’ll develop essential skills and knowledge to support business change programmes within your business. You will learn how to design business changes effectively, including organising information, people, technology, and process aspects.

You’ll gain a broad understanding of business change, including:

  •    Principles, processes, roles, and approaches.
  •    How to drive business change using information technology.
  •    How to align the organisation with external and internal influences.
  •    How to implement business change effectively.

This course benefits from 1-year BCS membership.

Key features
  • Delivery Method: Online
  • Exam: Included
  • Tutor Support Included
  • Course Access: 6 months
  • Fully accredited courseware
  • Join a community of over 615,000
  • Interest-free Payments
  • 1-year BCS membership included
£549£525Inc. VAT
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FREE Course Advice
Key features
  • Delivery Method: Online
  • Exam: Included
  • Tutor Support Included
  • Course Access: 6 months
  • Fully accredited courseware
  • Join a community of over 615,000
  • Interest-free Payments
  • 1-year BCS membership included
Course Reviews
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Course Details

Why study the Foundation Business Change Certificate course with e-Careers? 

We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 605,000 delegates globally, which has helped offer the highest quality training.

We have also refined our processes, partner relationships, and course materials to offer you a high-quality training solution.

You will also benefit from:

  •    Exam Pass Guarantee*
  •    1-year BCS membership included (worth £92).
  •    Fast-track your learning with our Virtual Classroom course.
  •    Enhance your career prospects.
  •    Learn from expert trainers with vast experience in this field.  
  •    We offer interest-free payment options.

We're proud of our excellent rating on Trustpilot, with over 13,000 reviews from our past students.

BCS Membership Benefits

This course benefits from 1-year BCS membership worth £92, which is eligible from the moment you pass your first exam.

Benefits of this associate’s membership include:

  •    Professional recognition
  •    Career development
  •    Networking
  •    Knowledge and best practice
  •    Exclusive discounts and offer

Read the full membership details.

Is the Business Change Certificate suitable for me? 

The foundation certificate is ideal for individuals who want to develop a deep understanding of the processes, framework, and techniques required to implement successful business change.

This course would also benefit Business Analysts, Business Managers and members of their team, and Business Change Managers and Project Managers.

What jobs can I apply for after my Business Change training? 

People who study BCS Business Analysis and Change Management training typically go into one of the following job roles:

  • Junior Change Manager
  • Trainee Change Management Consultant
  • Change Manager
  • Business Analysis
  • Business Architect
  • Enterprise Architect
  • Consultant
  • Project Management Team Member or Manager
  • Strategy Planner, and more!

The average UK salary for a professional in the Business Analysis or Change Management sectors is £46,000 per annum.

(Source: Glassdoor)

Learning Outcomes

This training course will help you demonstrate an understanding of Business Change in the following areas: 

  • Business Change Principles 
  • Business Alignment 
  • Business Improvement Definition 
  • Business Change Design and Development 
  • Business Change Implementation 
  • Benefits Management and Realisation

Business Change Syllabus

Business Change Principles (5%)

  • Explain the degrees of business change
  • Venkatraman’s Business Transformation Model
  • Describe the business change lifecycle

Business Alignment (20%)

  • Identify the three aspects specific to an organisation with which any business change must align:
    • The external environment
    • The enterprise architecture

Business Improvement Definition (25%)

  • Explain the applicability, advantages and disadvantages of the following investigation techniques:
    • Interviews
    • Observation
    • Workshops
    • Scenarios
    • Surveys
    • Document analysis
  • Describe the techniques to analyse the root causes of problems
  • Fishbone (Ishikawa) diagrams
  • Mind Maps
  • Rich Pictures

Business Change Design and Development (20%)

  • Describe the POPIT model (People, Organisation, Process, Information and Technology)
  • People
  • Identify the people related areas to consider within a Business
  • Change initiative
  • Describe types of organisational structures by
    • function geography or product
    • flat and tall structures
    • centralised and decentralised
  • Explain the impact of business change on team structures and roles
  • Process
  • Distinguish between a functional and process view
  • Distinguish between current (as is) and improved (to be) business process models.

Business Change Implementation (15%)

  • Explain business readiness assessment
  • POPIT model
  • Force Field Analysis
  • Kotter approach to change
  • Describe the process for implementing the solution
  • Implementation approaches

Benefits Management and Realisation (15%)

  • Describe benefits management process/lifecycle
  • Describe benefits categories
  • Describe the role of the Benefit Owner
  • Describe the contents of the benefits plan
  • Explain the purpose, conduct and outcomes of a benefits review

Business Change Exam Details

Exam Format – Multiple-choice.

Number of questions – 40.

Duration – 60 minutes.

Supervised – Yes.

Open Book – No.

Pass mark – 26/40 (65%).

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