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The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.
This is the only publication from which ITIL® Service Design exam questions are taken.
The ITIL® Service Design manual is recommended for anyone who is looking to gain the ITIL® Service Design qualification.
The Official ITIL® Service Design manual is a guide that can be utilised and referred to in the career of service management professionals at any level of experience.
All ITIL® online courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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After the advice given by the Government, NHS and WHO, we have taken the appropriate measures to ensure the safety of all our delegates attending our classrooms and events. This has been, and always will be, our number one priority.
We wanted to reassure you that all our scheduled classrooms and events will still be running. However, we will be now be offering them Virtually.
This decision to move all learning to Virtual and to offer support remotely has been taken to protect delegates and trainers. This allows delegates to continue their learning and for trainers to maintain the same level of service.
Because the situation is changing daily, we will do our best to provide you with the most up-to-date information, and this will be communicated via our website or email.
For anyone with queries regarding classrooms you are about to attend, please contact us on firstname.lastname@example.org or +44 (0) 02 3198 7706.
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