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The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.
This is the only publication from which ITIL® Service Design exam questions are taken.
The ITIL® Service Design manual is recommended for anyone who is looking to gain the ITIL® Service Design qualification.
The Official ITIL® Service Design manual is a guide that can be utilised and referred to in the career of service management professionals at any level of experience.
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ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.