The ITIL® 4 Foundation is aimed at the same set of professionals as the previous version of ITIL®, this includes:
What has happened to ITIL® V3?
ITIL® V3 has received an update due to the everchanging landscape of IT and the digital transformation of information. ITIL®4 helps organisations to connect and align IT services to reflect the fast-paced and complex IT environment we live in. ITIL® 4 provides an end-to-end IT Model, covering full delivery of tech-enabled products and services, guiding how IT interacts and leads with the wider business strategy.
Is ITIL® Practitioner included?
The ITIL® Practitioner content is reflected in ITIL®4, the Guiding Principles will help IT professional to adopt and adapt the ITIL® framework, becoming a key part of the ITIL® 4 Foundation course.
What’s the new name for the ITIL® qualifications?
The ITIL® qualifications now follow the ITIL® Certification Scheme.
What levels will follow on from ITIL® 4 Foundation?
ITIL® 4 is formed by two different designation streams; ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL)
Designed to provide learners with greater clarity about how and where they can improve their skills
ITIL® Managing Professional (ITIL® MP)
ITIL® Strategic Leader (ITIL SL)
Do I need to reaccredit?
Holders of the current ITIL® Foundation will need to renew their certification.
Are there sample papers?
Sample papers are included in the course and within the course price.
We’re with you every step of the way
We want to make sure you get all the support you need - that’s why we offer you pre and post course support, as well as any pre-course materials you may need access to for that handy boost before the course begins.
Recruitment insight and making you more employable
All our courses come with a free CV review for guidance and tips on how you can make the most out of your first impression with every employer.
Flexible payment plans
We have a payment plan to suit you. Whether you want to split your payment over a couple of months or a couple of years, we can cater to your financial situation, with interest-free options available
Our accredited ITIL® 4 classroom courses are taught by IT service management professionals. They have been thoroughly briefed and trained on the latest syllabus and will be sure to impart their knowledge to you, so you have the best chance of passing your exam and starting your journey through the remainder of the ITIL® 4 modules.
There are no prerequisites for the ITIL®4 Foundation, however it’s recommended that you complete the pre-course reading before attending the course.
What does the course include?
We have found virtual classroom training has provided higher pass rates, which has made us confident to offer an ‘Exam Pass Guarantee’, so you know we’ll support you until you are certified.
With our Exam Pass Guarantee, if you do not pass the exam after attending this training course with us, you will be eligible to attend the same training again for free.
All we ask is that you:
Students retaking the course are required to use the materials and books distributed to them in their original course session. Failure to provide these materials will result in the student being charged for replacement materials.
Exam Pass Guarantee does not include the resit exam, this would need to be purchased at an additional cost.
If you are funding your own course, we can provide a multitude of flexible payment plans and pricing options, just some of which are listed below:
Finance is a great way to spread the cost of your purchase. To make it easy, you can apply for and complete the loan application quickly and entirely online.
We offer a range of interest free and interest-bearing finance options to help you spread the cost of your purchase over 12, 24, 36 or 48 months.