The ITIL® Service Operation manual is the guidance manual from AXELOS for their Service Operation section of the ITIL core publication. The manual will assist you in how highlighting best-practice for delivering IT to meet agreed service levels for businesses and consumers.
The ITIL Service Operation manual describes the processes, technology and activities required to deliver service, and the people who control how the practices and services are applied.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 595,000 delegates globally, which has helped offer the highest quality training. By refining our processes, partner relationships, and course materials, we can offer high-quality training solutions for our delegates.
Other benefits include:
The ITIL Service Operation manual is best suited to anyone looking to pass the ITIL® Service Operation qualification.
It is relevant for any professional involved in the management of services, but particularly IT managers and practitioners, IT operations and support, service desk management and staff, technical management staff and application management personnel.
All ITIL® online courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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