Professional Diploma in Digital & Social Selling


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What is the Professional Diploma in Digital Selling course?

The Professional Diploma in Digital Selling is accredited by the Digital Marketing Institute (DMI)and it has been created and validated by industry experts.

The Professional Diploma in Digital Selling will help you to sustain success using digital tools and techniques that have become an essential component of any modern day salesperson.

The Digital Selling Diploma covers a range of core essentials of digital and social selling including Digital Sales Messaging, Integration & Strategy, Social Content, Social Account Management and Digital Sales Leadership.

Available delivery methods for this course




Group booking

Group booking

Key features of the course

  • Delivery Method: Online
  • Exam: Included
  • Tutor Support Included
  • Course Access: 6 months
  • Accredited by the DMI
  • Incl. 12 Months DMI Membership
Professional Diploma in Digital & Social Selling

Perfect digital selling techniques and tools that are vital to any modern day salesperson.

We offer monthly finance with 0% interest – view options on the checkout page. All prices inclusive of VAT

Is the Professional Diploma in Digital Selling online course right for me?

This certification is recommended for Salespeople, Consultants, Business Development Executives and Managers of all levels. It is also ideal for anyone who is leading a team of Salespeople.

What job could I get with a Professional Diploma in Digital Selling qualification?­­

Once you have completed this DMI accredited Professional Diploma in Digital Selling you will be able to function in job roles including:

  • Sales Executive
  • Business Development Manager
  • Business Development Executive
  • Sales Consultants

Why study Professional Diploma in Digital Selling online course with e-Careers?

  • Customer support is available, should you encounter issues.
  • Course content includes video lectures, slide presentations, practical exercises and interactive quizzes.
  • The Class Network’s online forums empower you to connect with peers to share ideas and provide mutual support.
  • Your programme manager will answer any admin-related queries you may have.
  • Your digital marketing tutor is available to support you in all aspects of your studies.
  • With more than 18000 graduates in 80 countries, the Digital Marketing Institute has certified more students in digital education than any other certification body.
  • 80% of graduates now work in digital marketing thanks to the real-world experience of the expert instructors.
  • Course content is continually reviewed by industry experts to stay up-to-date and relevant.
  • Upon successful completion of the three hour exam, you will receive an industry-recognised and globally respected qualification.

What are the Professional Diploma in Digital Selling online course modules?

  • Introduction
  • Digital Research
  • Sales Enablement
  • Engagement
  • Digital Sales Messaging
  • CRM
  • Social Content
  • Social Account Management
  • Integration & Strategy
  • Digital Sales Leadership

Professional Diploma in Digital Selling Exams

The exam is a three-hour Pearson Vue computer-based examination. Once you have successfully completed this exam you will be awarded with the DMI Accredited Diploma in Digital Selling which is a digital certification that is globally recognised.

What does the Professional Diploma in Digital Selling course cover?

  • In the comprehensive introduction, learn about the concept of digital selling, the ways it has transformed the sales process and how you can use advanced tools and techniques to become a successful digital salesperson.
  • Discover how to use social intelligence and social listening to monitor online interactions, read digital behaviour and unlock commonalities that can personalise your engagement.
  • Explore how social media and digital tools can facilitate relevant sales messages and content in order to offer the right solutions to the right client at the right time.
  • Learn about engagement techniques, how to manage large prospects and client bases with minimal effort and how to handle sales objections throughout the customer journey.
  • Gain an understanding of how to strategically craft communications to ensure all client contact is relevant, personalised and aligned with the client’s personal or business objectives.
  • Get to grips with the concept and application of CRM and Social Collaboration and how these align to core activities in the sales process.
  • Find out how to use a range of content creation tools to assist with the complete content creation process, from researching topics to creating text and graphics and proofing and editing.
  • Explore how to manage your social accounts by establishing key performance metrics relating to the measurement of your social customer service, and how to leverage results to increase efficiency and assess opportunities.
  • Learn how to conduct an all-inclusive analysis to identify important information such as key trends in geos and top prospects to determine your selling goals and objectives.
  • Discover how to take the lead in digital sales by implementing effective communication strategies to keep employees motivated and accountable for their individual digital and social selling strategies.

DMI Membership

All DMI courses include six months access to the DMI membership network. The access is available 24/7 and provides you with a plethora of resources including DMI’s own content library with helpful tips and best practices guides, upcoming webinars and CPD short courses to keep your skillset relevant. If you are looking to deliver the perfect social media campaign to raise awareness of your company or wanting to utilise up-to-date optimisation techniques for eCommerce or UX – the DMI membership will deliver what you need, and for the first six months, it’s all yours, absolutely free.

We’re trusted by

Individuals, small businesses and large corporations who have used e-Careers since 2001. Here are some names you’ll recognise:

Saatchi & Saatchi
American Express

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