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ITIL® is universally considered the best practice approach for IT service management. The Introduction to ITIL® online training is an accredited product to support the foundational knowledge of any IT Professional who wishes to get to grips with IT service management.
All of our ITIL® courses have Mentor+ available to help you whether you're at the Foundation stage, or looking to achieve ITIL® Expert status. 24/7 assistance from an ITIL® tutor using our renowned platform throughout your course access.
The Introduction to ITIL® is perfect for you if you are a current IT Professional or Project Manager and you wish to gain an understanding of IT service management and the ITIL® principles. It’s also ideal for you if you are looking to switch into a career in IT, but need to have a taster of what’s to come and what to expect.
This introduction is ideal for anyone in IT or project management who is looking to learn more about service management and fundamental ITIL® principles.
The Introduction to ITIL® is made up of the first two modules of the official ITIL® Foundation course:
The ITIL® courses on this page are offered by iTSM Solutions ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.