If you’re ready to get your IT career off to a strong start and you’re looking for a great entry point, training to become an IT Technician is a brilliant first step to take.
In this article, we show you what an IT Technician does and what you need to study for a career as an IT Technician.
View our range of training courses and certificates for:
First, let’s explore what an IT Technician is. An IT Technician (sometimes referred to as an IT Support Technician) is responsible for maintaining computer and network systems. Their responsibilities include troubleshooting and diagnosing computer software and hardware issues, working with employees and customers to resolve IT problems and setting up computer networks.
As IT Technicians operate and maintain computer systems and networks, they are mainly responsible for ensuring employees have efficient IT functionality and daily support.
An IT Technician’s duties would include:
One of the great things about a career in IT is the career progression and opportunities available to you once you have worked as an IT Technician for a year or so. This might include taking on a more senior job role or specialising in areas like Cyber Security and Cloud Computing.
IT salaries are typically above the national average, and you have the potential to work towards job opportunities exceeding £100,000 a year in senior or specialist job roles, such as an AWS Solutions Architect.
Discover our top tips for landing a job in IT
The role of an IT Technician is very popular with individuals looking for a way into the IT sector. You will not need a degree to become an IT Technician, as earning CompTIA certifications and gaining hands-on experience will be enough to land you an entry-level IT job role with a wide range of companies.
Many IT Technicians will top up their skills with the latest technical certifications to ensure their knowledge and skills remain current and valid.
At this level, you could study from a range of CompTIA certificates, including:
Arguably, an IT support technician’s number one quality will be a strong aptitude for computers.
Other key skills and qualities include:
While there will be IT-specific skills you will need for a career as an IT Technician, it would be beneficial to also have the following generic skills:
Are you interested in a career as an IT Technician? Call us to speak with one of our Course Consultants on +44 (0) 20 3198 7700 or fill out our contact form, and someone will be in touch with you to discuss your training options shortly.