Contact Us

Please contact our team of Course Consultants on +44 (0) 20 3198 7700 or write to us at
ask@e-careers.com

Lines are open Mon – Fri 9am to 6pm (GMT).

Please contact our team of Business Training Consultants on +44 (0) 20 3800 0144 or write to us at solutions@e-careers.com

Lines are open Mon – Fri 9am to 6pm (GMT).

If you're having problems completing the registration, please ensure the address entered is correct, if not, then choose "Enter Address Manually" and enter the correct details.

If you are having issues creating a password, please remember to use our secure format.

Password should have at least 8 characters with 1 uppercase, 1 lowercase, 1 special character and 1 number.
The allowed special characters are !@#$%^&* i.e. Welcome@123

If this does not resolve the issue, please write to us at cs@e-careers.com or contact us at
+44 (0) 20 3198 7706, and we will be able to assist.

Lines are open Mon – Fri 9am to 6pm (GMT).

If you're having problems resetting your password, please write to us at info@e-careers.com or contact us at +44 (0) 20 3198 7706, and we will be able to assist.

Lines are open Mon – Fri 9am to 6pm (GMT).

If the course status is shown as 'Set up pending', please allow 2-3 working days for the course to get activated.

If it has been 3 days or more since you activated the course and it is still not accessible, please write to us at cs@e-careers.com or contact us on
+44 (0) 20 3198 7706 for further assistance.

Lines are open Mon – Fri 9am to 6pm (GMT).

If you are encountering error messages or any other issues with the course, please write to us at
cs@e-careers.com or contact us on
+44 (0) 20 3198 7706 for further assistance.

Please provide a screenshot of the error received to assist us to resolve the issue.

Lines are open Mon – Fri 9am to 6pm (GMT).

Firstly, please check the course is listed within your My Account and has the status of 'Course activated'.

Secondly, please allow for 2-3 working days for you to be granted course access.

If this is not the case, then please ensure the course voucher was been redeemed successfully.

Should the above still not have resolved the issue, please write to us at cs@e-careers.com or contact us on +44 (0) 20 3198 7706 for further assistance.

Lines are open Mon – Fri 9am to 6pm (GMT).

You will see the period of which your course is valid within My Account, under the relevant course, once the course has been activated.

Should you wish to extend your course, you can do so easily within My Account, alternatively, please write to us at info@e-careers.com or contact us on +44 (0) 20 3198 7706 for further assistance.

Lines are open Mon – Fri 9am to 6pm (GMT).

If you are ready to take the official exam(s), please contact us at +44 (0) 20 3198 7706.

If you have any questions regarding exam resit, exam result or any other exam related query, please write to us at cs@e-careers.com

We aim to deliver your book(s) within 10 working days, after you have redeemed your voucher.

If your book(s) after not arrived after this period, please write to us at cs@e-careers.com or contact us on +44 (0) 20 3198 7706 for further assistance.

Lines are open Mon – Fri 9am to 6pm (GMT).

Please write to us at info@e-careers.com or contact us on +44 (0) 20 3198 7706 providing details of the issue.

Lines are open Mon – Fri 9am to 6pm (GMT).

If this is part of your enrolment, please not that your Amazon.co.uk Gift Card will be issued automatically after 14 days of your purchase.

Should this time period have already elapsed, then please write to hello@giftcloud.com providing details of the issue.

If you wish to raise a complaint about your experience with e-Careers, please write to us at cs@e-careers.com

Alternatively, please use our Complaint Form

If you wish to provide positive feedback about your experience with e-Careers, we would appreciate if you could leave feedback on our Trustpilot page here.