BCS - The Chartered Institute for IT

BCS Foundation Certificate in Organisational Behaviour

Course Overview

Our BCS Foundation Certificate in Organisational Behaviour teaches you the fundamental principles of Organisational Behaviour and provides an insight into the complex factors shaping how organisations operate. 

This online training course covers the principles of organisational design, operating models, group and individual performance, culture, and behaviour. You will also learn about the principles of finance at a business and project level.

This course benefits from 1-year BCS membership.

Key features
  • Delivery Method: Online
  • Exam: Included
  • Tutor Support Included
  • Course Access: 6 months
  • Join a community of over 605,000
  • Interest-free Payments
  • Fast-Track a career in Business Analysis
  • 1-year BCS membership included
Alternative delivery method
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FREE Course Advice
Key features
  • Delivery Method: Online
  • Exam: Included
  • Tutor Support Included
  • Course Access: 6 months
  • Join a community of over 605,000
  • Interest-free Payments
  • Fast-Track a career in Business Analysis
  • 1-year BCS membership included
Alternative delivery method
Course Reviews
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Course Details

Why study the Foundation Certificate in Organisational Behaviour with e-Careers?

We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 605,000 delegates globally, which has helped offer the highest quality training.

We have also refined our processes, partner relationships, and course materials to offer you a high-quality training solution.

You will also benefit from:

  •    Exam Pass Guarantee*
  •    1-year BCS membership included (worth £92).
  •    Fast-track your learning with our Virtual Classroom course.
  •    Enhance your career prospects.
  •    Learn from expert trainers with vast experience in this field.  
  •    We offer interest-free payment options.

We're proud of our excellent rating on Trustpilot, with over 10,000 reviews from our past students.

BCS Membership Benefits

This course benefits from 1-year BCS membership worth £92, which is eligible from the moment you pass your first exam.

Benefits of this associate’s membership include:

  •    Professional recognition
  •    Career development
  •    Networking
  •    Knowledge and best practice
  •    Exclusive discounts and offer

Read the full membership details.

Is the Certificate in Organisational Behaviour course suitable for me?

Are you looking to gain a general understanding of the structure, operation, and behaviour of an organisation? If so, this training course would be beneficial to you.

Alternatively, if you’re a Business Analyst, Business Manager, or working in Business Change, this training would also be suitable for your career development.

What jobs can I apply for after my Organisational Behaviour training?

People who take BCS Business Analysis training typically go into one of the following job roles:

  •    Business Analysis
  •    Business Architect
  •    Enterprise Architect
  •    Consultant
  •    Project Management Team Member or Manager
  •    Strategy Planner, and more!

The average UK salary for a Business Analyst is £45,000 per annum.

(Source: PayScale)

Learning Outcomes

After this training, you can demonstrate an understanding of Organisational Behaviours in the following areas: 

  •    Organisational Principles – delivering value, structure, budgets, jobs, management and rules
  •    Operating models – structures and boundaries
  •    Organisational motivation, behaviour and culture
  •    Group formation, dynamics and networks
  •    Principles of financial reporting – balance sheet, income statement, cash flow, costing, and pricing
  •    Project finance – costs and benefits, payback, discounted cash flow

Organisational Behaviour Syllabus

  •  Organisational Principles (17.5%)
    • Delivering value
    • Organisation structuring
    • Budgets and departmentalised businesses
    • Describe types of jobs
    • Describe line management, staff and functional relationships
    • Explain formalisation of rules and procedures
    • Explain centralisation v decentralisation
  •  Operating models (15%)
    • Explain organisation structures and their characteristics
    • Recognise organisational boundaries
  •  Organisational motivation, behaviour and culture (20%)
    • Explain organisational motivation (OMG business motivation model)
    • Describe the Organisational Behaviour Field Map
    • Explain organisational effectiveness and the balanced scorecard
  •  Group formation (10%)
    • Explain groups and group dynamics
    • Describe formal and informal groups
  •  Principles of financial reporting (20%)
    • Describe statement of financial position (balance sheet)
    • Explain income and expenditure (income statement, profit-and-loss account)
    • Describe cash flow
    • Explain costing and pricing
  •  Project finance (17.5%)
    • Describe the rationale for and the techniques used for evaluating a financial case.
    • Payback
    • Discounted Cash Flow /Net Present Value
    • Internal Rate of Return (IRR)

Organisational Behaviour Exam Format

Exam Format – Multiple-choice.

Number of questions – 40.

Duration – 60 minutes.

Supervised – Yes.

Open Book – No.

Pass mark – 26/40 (65%).

FREE BCS Business Analysis Webinar Details

Throughout the year, e-Careers hosts a series of FREE BCS Business Analysis webinars to help delegates better understand this sector and discuss ways to study towards a career in this industry.

  •   Embark on a career journey that has the potential for you to earn between £48k - £70k.
  •   Discover the essential tools, techniques & uses for Business Analysis.
  •   Reserve your virtual seat & be part of our Exclusive Business Analysis Webinar to see if a career in this industry is right for you.

Who Should Attend?

  •   Individuals aspiring to work as a Business Analyst - People who are looking to become a Business Analysis, or work within a Business Analysis role, should attend this seminar.
  •   University Graduates - Graduates who are looking for more information about the benefits of Business Analysis and how a BCS diploma can help their careers.
  •   Working Professionals - If you’re currently working in an industry where you feel having a better understanding of Business Analysis will benefit you and your organisation, this webinar is for you.

Our next Webinar Dates

Click to sign up for our next free webinar.


  •   Welcome
    •   Introduction with the Trainer and their background.
  •   Introduction to Business Analysis
    •   What is Business Analysis, why is there a growing demand for Business Analysis and what companies use it? 
  •   The Business Analysis Process
    •   What is the Business Analysis process model and what are the tools and techniques used in Business Analysis?
  •   The International Diploma in Business Analysis
    •   How do I get the full diploma? The modules, what each module is about and how they fit together.
  •   How Business Analysis Benefits you
    •   How can Business Analysis help my career, the jobs that need Business Analysis and the roles which it supports?
  •   Review of our Business Analysis Job Academy Programme.

Why become a Business Analyst?

  •   In demand role - Right now, many Businesses acknowledge that there is a need to hire and train employees who can function as Business Analysts, making this a secure career with great progression opportunities.
  •   Great earning potential - As a Business Analyst in the UK, you can earn an average salary of £48k per annum, with the scope to work your way up to around £70k towards the upper end.
  •   Every day is different - Schedule your tasks each day and decide how you will carry them out. This is your puzzle to put together. Every day and every project are different.

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