The ITIL® Intermediate Level - Service Strategy course is designed to help IT professionals improve their knowledge of the ITIL® service strategy. It will help them develop the skills and experience they need to define an IT service strategy that integrates and supports other core business strategies and goals.
This ITIL® course is particularly well suited to professionals who are involved in strategic IT service design and want to integrate the ITIL® framework to improve and standardise their own offerings.
The ITIL® Intermediate Service Strategy ideal for IT professionals who need a detailed understanding of service delivery strategy within the ITIL® framework, including:
The ITIL® SS course will help you to develop your skills and experience to define an IT service strategy that integrates with and supports other core business strategies and goals.
Upon completing the ITIL® Intermediate SS course, you should have acquired the skills needed to design and implement an IT service strategy within an organisation, and to understand its relevance in helping achieve other business goals. This will increase your employment prospects and improve job performance.
Additionally, this ITIL® course will provide the basis for you go on to study other ITIL® Intermediate modules.
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