ITIL® Service Transition Manual

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What is the ITIL® Service Transition manual?

The ITIL® Service Transition manual will offer guidance for any IT professional looking to introduce new services to a business. It is an official publication from AXELOS to supplement the ITIL® Service Transition training.

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ITIL® Service Transition Manual

The official publication for the ITIL® Service Transition, designed to supplement any learning. The manual is officially written and published by AXELOS.

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Course Code EC113573
Course type Hard Copy

Who is it for

Is the ITIL® Service Transition manual right for me?

The ITIL® Service Transition publication is essential for any IT, procurement, or quality assurance professional looking to develop expertise in the delivery of change.


How can I advance my career with the ITIL® Service Transition manual?

The Official ITIL® Service Design manual is a guide that can be utilised and referred to in the career of service management professionals at any level of experience looking to complete the ITIL® Service Transition qualification. It is essential for any IT, procurement, or quality assurance professional.

Why study with us

Why purchase the ITIL® Service Transition manual with e-Careers?

  • The manual can be shipped to anywhere in the world
  • Best utilised as a guide to the best practices needed for a service transition
  • Learn how to introduce and change services to a business without effecting the overall strategy
  • Discounts available for bulk purchases
  • The perfect supplementary material to the ITIL® Service Transition training
  • Quality assured and endorsed by itSMF International
  • Manual can be used for reference throughout training and to refresh your memory
  • Books are exempt from VAT.

Course Details

What are the chapters in the ITIL® Service Transition manual?

  • Introduction
  • Service management as a practice
  • Service transition principles
  • Service transition processes
  • Managing people through service transitions
  • Organising for service transition
  • Technology considerations
  • Implement service transition
  • Challenges, critical success factors and risks
  • Appendix

What does the ITIL® Service Transition manual cover?

  • The step-by-step approach to IT service transition, including specifications, configuration, test, release, deployment and every step in between
  • Allows for innovation, whilst managing the complexity resulting from change, to prevent undesired consequences
  • The service knowledge management system, to enable people to learn from the knowledge and experience of others
  • How to deliver more accurate cost, time and resource estimations, improved cost effectiveness and transition success
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