Very quick, responsive and puts you on hold to sort things out - doesn't say it will be forwarded to another department or that I have to wait until tomorrow like most customer services!
Clear concise and helpful. Easily contactable and calls back when promised.
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The ITIL Service Transition publication is essential for any IT, Procurement, or Quality Assurance professional looking to develop expertise in the delivery of change.
The Official ITIL Service Design manual is a guide that can be utilised and referred to in the career of service management professionals at any level of experience looking to complete the ITIL Service Transition qualification. It is essential for any IT, procurement, or quality assurance professional.
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