How can I advance my career with the Passing your ITIL® Managing Across the Lifecycle Exam Book?

The Passing your ITIL® Managing Across the Lifecycle Exam Book will help you towards more success in your career in IT service management. Once you’ve passed the MALC exam, you will be able to apply for ITIL® expert status which is a globally recognised stamp of excellence among the IT industry.

Why purchase the Passing your ITIL® Managing Across the Lifecycle Exam Book with e-Careers?

• Aligned to the latest ITIL® guidance and MALC syllabus
• A study aid from AXELOS, the official publisher of the ITIL® qualification
• How to prepare for your Managing Across the Lifecycle course and exam
• Sample case study and practice questions to test your knowledge
• The manual can be shipped to anywhere in the world
• The perfect supplementary materials to our ITIL® Managing Across the Lifecycle training
• Quality assured and endorsed by itSMF International
• Manual can be used for reference throughout training and to refresh your memory
• Books are exempt from VAT.

What are the chapters in the Passing your ITIL® Managing Across the Lifecycle Exam Book?

• Introduction to the MALC qualification
• Key concepts of the service lifecycle
• Communication and stakeholder management
• Integrating service management processes across the lifecycle
• Managing services across the service lifecycle
• Governance and organisation
• Measurement
• Implementing and improving service management capability

What does the Passing your ITIL® Managing Across the Lifecycle Exam Book cover?

• The ITIL® qualification stream and where MALC sits overall
• The prerequisites needed to take MALC
• Key concepts of the service lifecycle
• Communication and stakeholder management
• Integrating service management processes across the lifecycle
• Managing services across the service lifecycle
• Governance and organisation
• Measurement
• Implementing and improving service management capability

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.