The ITIL® 4 Foundation Classroom course will provide you with a fundamental understanding of essential ITIL terminology and concepts, in a virtual classroom setting. These topics include the seven guiding principles of ITIL 4, four dimensions of service management and more!
[...]The ITIL® 4 Foundation Classroom course will provide you with a fundamental understanding of essential ITIL terminology and concepts, in a virtual classroom setting. These topics include the seven guiding principles of ITIL 4, four dimensions of service management and more!
View CourseITIL Service Operation focuses on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform.
[...]ITIL Service Operation focuses on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform.
View CourseThe ITIL Continual Service Improvement training course focuses on how individuals and organisations can strategically review the products and services they have produced.
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The ITIL Continual Service Improvement training course focuses on how individuals and organisations can strategically review the products and services they have produced.
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The ITIL® Service Operation manual is the official supporting publication for the Service Operation course.
[...]The ITIL® Service Operation manual is the official supporting publication for the Service Operation course.
View CourseOur ITIL® 4 Foundation Online training course will teach you the fundamental ITIL® concepts and terminology, including the seven guiding principles of ITIL® 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager.
[...]Our ITIL® 4 Foundation Online training course will teach you the fundamental ITIL® concepts and terminology, including the seven guiding principles of ITIL® 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager.
View CourseThe ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.
[...]The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.
View CourseThe ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.
[...]The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.
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