ITIL Courses

Information technology infrastructure library (ITIL) is a series of practices in IT Service Management for aligning operations and services.

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  • ITIL®

    The ITIL® 4 Foundation Classroom course will provide you with a fundamental understanding of essential ITIL terminology and concepts, in a virtual classroom setting. These topics include the seven guiding principles of ITIL 4, four dimensions of service management and more!

    [...]
    Virtual Classroom
    From £695Inc. VAT
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    The ITIL® 4 Foundation Classroom course will provide you with a fundamental understanding of essential ITIL terminology and concepts, in a virtual classroom setting. These topics include the seven guiding principles of ITIL 4, four dimensions of service management and more!

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  • ITIL®

    ITIL Service Operation focuses on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform.

    [...]
    Virtual Classroom
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    ITIL Service Operation focuses on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform.

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  • ITIL®

    The ITIL Continual Service Improvement training course focuses on how individuals and organisations can strategically review the products and services they have produced.

     

    [...]
    Virtual Classroom
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    The ITIL Continual Service Improvement training course focuses on how individuals and organisations can strategically review the products and services they have produced.

     

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  • ITIL®

    The ITIL® Service Operation manual is the official supporting publication for the Service Operation course.

    [...]
    Hard Copy
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    The ITIL® Service Operation manual is the official supporting publication for the Service Operation course.

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  • ITIL®

    Our ITIL® 4 Foundation Online training course will teach you the fundamental ITIL® concepts and terminology, including the seven guiding principles of ITIL® 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager.

    [...]
    Online
    £695
    £545Inc. VAT
    close

    Our ITIL® 4 Foundation Online training course will teach you the fundamental ITIL® concepts and terminology, including the seven guiding principles of ITIL® 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager.

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  • ITIL®

    The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.

    [...]
    Hard Copy
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    The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.

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  • ITIL®

    The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.

    [...]
    Hard Copy
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    The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.

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