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ITIL Courses

Information technology infrastructure library (ITIL) is a series of practices in IT Service Management for aligning operations and services.
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  • ITIL®
    ITIL® 4 Foundation - Classroom

    The ITIL® 4 Foundation Classroom course will provide you with a fundamental understanding of essential ITIL terminology and concepts, in a virtual classroom setting. These topics include the seven guiding principles of ITIL 4, four dimensions of service management and more!

    [...]
    Virtual Classroom
    From £625Inc. VAT
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    The ITIL® 4 Foundation Classroom course will provide you with a fundamental understanding of essential ITIL terminology and concepts, in a virtual classroom setting. These topics include the seven guiding principles of ITIL 4, four dimensions of service management and more!

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  • ITIL®
    ITIL® Service Operations - Virtual Classroom

    ITIL Service Operation focuses on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform.

    [...]
    Virtual Classroom
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    ITIL Service Operation focuses on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform.

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  • ITIL®
    ITIL® Continual Service Improvement Training Course

    The ITIL Continual Service Improvement training course focuses on how individuals and organisations can strategically review the products and services they have produced.

     

    [...]
    Virtual Classroom
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    The ITIL Continual Service Improvement training course focuses on how individuals and organisations can strategically review the products and services they have produced.

     

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  • ITIL®
    ITIL® Service Transition Manual

    The official publication for the ITIL® Service Transition, designed to supplement any learning. The manual is officially written and published by AXELOS.

    [...]
    Hard Copy
    £85
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    The official publication for the ITIL® Service Transition, designed to supplement any learning. The manual is officially written and published by AXELOS.

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  • ITIL®
    ITIL® Service Operation Manual

    The ITIL® Service Operation manual is the official supporting publication for the Service Operation course.

    [...]
    Hard Copy
    £85
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    The ITIL® Service Operation manual is the official supporting publication for the Service Operation course.

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  • ITIL®
    ITIL® 4 Foundation - Online

    Our ITIL® 4 Foundation Online training course will teach you the fundamental ITIL® concepts and terminology, including the seven guiding principles of ITIL® 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager.

    [...]
    Online
    £595Inc. VAT
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    Our ITIL® 4 Foundation Online training course will teach you the fundamental ITIL® concepts and terminology, including the seven guiding principles of ITIL® 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager.

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  • ITIL®
    ITIL® Lifecycle Suite Manual Series

    The series of official ITIL® Service Lifecycle manuals. All of these manuals are written and published by AXELOS and accompany the ITIL® Intermediate Service Lifecycle modules. 

    [...]
    Hard Copy
    £299
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    The series of official ITIL® Service Lifecycle manuals. All of these manuals are written and published by AXELOS and accompany the ITIL® Intermediate Service Lifecycle modules. 

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  • ITIL®
    ITIL® 4 Foundation Handbook

    The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.

    [...]
    Hard Copy
    £70
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    The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure.

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  • ITIL®
    ITIL® Service Design Manual

    The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.

    [...]
    Hard Copy
    £70
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    The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.

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  • ITIL®
    ITIL® Service Strategy Manual

    The ITIL® Service Strategy manual is a publication that provides guidance within the ITIL Service Strategy and its key elements.

    [...]
    Hard Copy
    £70
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    The ITIL® Service Strategy manual is a publication that provides guidance within the ITIL Service Strategy and its key elements.

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Accreditation
We work with the worlds most renowned certification bodies so you can achieve success.
AgileBA®
AgileBA® AgileBA® Develop the skills needed to become a proficient Agile Business Analyst. Adopt and apply leading guidance from the Agile Business Consortium. Introducing an Agile approach has a significant impact on the role of the Business Analyst, on their existing skills and their way of working.
AgilePM®
AgilePM® AgilePM® Since its introduction in 2010, AgilePM® has fast established itself as the world's leading framework and certification for Agile project management, with over 185,000 exams sat worldwide.AgilePM® training and certification is based on the AgilePM® Handbook, published by the Agile Business Consortium.
AgilePgM®
AgilePgM® AgilePgM® Enable programmes to evolve and react to business change.Developed in partnership with the Agile Business Consortium, AgilePgM® teaches you a disciplined but flexible agile approach to the management of organisational change – enabling you to play a crucial role in ensuring a programme captures its vision.
Change Management
Change Management Change Management The definitive certification for professionals dealing with organizational change, transition and transformation.Our Change Management course (developed in collaboration with the Change Management Institute) is designed to help organisations and their people manage the impact of change and provide techniques to effectively plan and implement successful transformation initiatives.
ITIL®
ITIL® Information Technology Infrastructure Library® ITIL® qualifications allow professionals to receive expert training and industry recognised knowledge and experience, essential to undertake a career in IT and Service Management, today. ITIL® certifications are the ideal starting point for a career in the IT industry, enabling you to move into a sector where you can forge a rewarding career with excellent progression opportunities. IT professionals who have high level ITIL® qualifications can earn in excess of £60,000 per year, depending on exp
MoP®
MoP® Management of Portfolios® MoP® (Management of Portfolios) is comprised of principles, techniques, and practices that will assist your organisation in the successful adoption of portfolio management.
MSP® (Managing Successful Programmes)
MSP® Managing Successful Programmes MSP® qualifications provide Programme and Project professionals an advanced level knowledge, which is highly regarded in the management of programmes and business change strategies. No matter what project your working on, MSP® will provide the necessary framework required to successfully deliver and maintain the transformational change. Programme Managers with the MSP® Practitioner qualification can earn over £70,000 per annum, which can raise with experience.
PRINCE2®
PRINCE2®   PRINCE2® was developed by leading best practice solutions provider AXELOS and offers a practical, flexible and scalable methodology to help manage any project, regardless of size or type. Completing these courses and exams ensures you’ll have the necessary qualifications to become fully qualified in PRINCE2®.
PRINCE2 Agile®
PRINCE2® Agile   The world’s most complete agile project management solution, combining the flexibility and responsiveness of agile with the clearly defined framework of PRINCE2®. The PRINCE2 Agile® qualifications are an extension of PRINCE2® awarding body, which is tailored for forward-thinking organisations (and project professionals) who already benefit from understanding the methodologies found within the PRINCE2® framework. PRINCE2 Agile®m like PRINCE2®, can be applied to any project, of any size and wi
P3O®
P3O® Portfolio, Programme and Project Offices® Portfolio, Programme and Project Offices (P3O®) was first published in 2008 and revised in 2013. The guidance is accompanied by a certification scheme.
CEPAS - Lean Six Sigma Training and Certification
CEPAS A Bureau Veritas Company CEPAS is an Italian personnel and training course certification body. It was established in 1994 to meet the market’s demand for the highest level of competence and experience in professional activities.
PMI - Project Management Institute
PMI Project Management Institute Project Management Institute (PMI) is the world's leading association for those who consider project, programme, or portfolio management their profession. They were founded in 1969 and have managed to reach over 200 countries, with over 710,000 people holding their prestigious Project Management Professional (PMP®) qualification.

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