4.8 out of 5 based on 15,141 reviews

ACT — AI Training & Consulting

From AI ambition to measurable business impact, starting with a free AI consultation

We help organisations find, build and scale AI automation opportunities with no upfront cost, through our AI Consulting and Training (ACT) model.

Our approach: Audit → Build → Train → Measure → Scale
Risk-free start: Free audit. No up-front cost for automation builds.

  • icon Audit worth £3,500, free during this campaign
  • iconDashboards included to measure impact
  • iconZero up-front AI automation, agent, workflow build cost
Audit icon

Free AI Capability Audit

Worth £3,500. No obligation to take any next step

Cost icon

£0 up-front on implementation

Pay only from verified, measured savings

Training icon

Role-based AI training

Matched to your workflows, tools and people

Outcomes icon

Measurable outcomes, built in

Before-and-after dashboards on every project

The problem

Most organisations know AI matters. Few know where to start.

You hear about AI every day. You believe it can help your business. But the questions you'd need to answer to act on it confidently are the ones that quietly raise the most anxiety.

The risk isn't doing nothing, it's drifting. Tools like ChatGPT get adopted ad-hoc. Sensitive data ends up in the wrong places. Training is generic and forgotten. Pilots happen but no one measures them. Competitors who move with structure pull ahead.

ACT (AI Consulting and Training from e-Careers) replaces that drift with structured AI consultation and a clear, evidence-based route from audit, to capability, to measurable improvement.

Questions we help you answer with confidence

  • QWhere are we on our AI journey?
  • QWhere are the quickest, safest wins in our business?
  • QWhich departments or roles should go first?
  • QDo our people have the right training to use AI effectively?
  • Q What policies and approval processes do we need in place?
  • QHow do we measure ROI?
ACT — AI Training & Consulting

We share the risk. So you can start.

Most business leaders we speak to want to act on AI, but worry about paying for projects that don't pay back. We've heard it too often: "we believe AI can help, but we can't afford to be wrong."

So we built ACT, our AI consulting services and training solution, around a simple commitment. Most consultancies and AI agencies get paid the same whether their work delivers value or not. We don't think that's fair for SMEs.

By measuring outcomes before we build and charging only for implementation work against verified savings, we tie our success to yours. It's a model that's rare in industry and it's deliberately designed for SMEs who need to embrace AI with no up-front risk.

01

Free audit

Worth £3,500. No commitment to take any next step.

02

£0 up-front on implementation

For suitable AI and automation builds, we cover the initial cost of build and dashboards

03

Pay only from verified savings

Fees come from actual value created and not assumed forecasts. Walk away if value isn't there.

The ACT framework

One structured starting point.
Measurable progress. Competitive advantage.

ACT is built around our four foundations of AI strategy consulting and gives you a single 1 to 10 readiness score to track your AI impact progression over time.

Strategy

Strategy

Outcome clarity, leadership alignment, use-case prioritisation, value measurement.

Skills

Skills

Employee confidence, knowledge, skills and safe-use behaviour by role.

System

Systems

Approved tools, governance, access, data handling, policy and security controls.

Scale

Scale

Pilots, champions, support routes, learning loops and impact tracking.

How ACT works

A clear path from where you are to
where AI starts paying back.

No long discovery projects. No expensive transformation engagements. Just three steps.

01

10-minute audit

A short, structured online survey for your stakeholders and employees. This provides us with everything we need to create your bespoke, detailed AI readiness report.

  • icon Stakeholder lens — strategy, governance, systems
  • icon Employee lens — confidence, understanding, capability
  • icon Workflow discovery — where time and effort are being lost
02

Bespoke audit report

A practical, evidence-based report you can act on immediately and share across your team.

  • icon Pillar scores, gaps and pre-design flags
  • icon 1–10 AI Adoption Gauge and pathway stage
  • icon Prioritised quick-win automation, workflow and agent opportunities
03

Targeted next steps

Choose what fits. Foundations and policy, role-based training, or implementation under our value-share model.

  • icon Policy, governance and acceptable-use documents and frameworks
  • icon Workflows, agents, integrations and dashboards
  • icon Training matched to your roles and priority projects
What you receive

A bespoke audit report, not a generic AI checklist.

Your AI consultation report combines stakeholder insight, employee feedback and workflow discovery into one structured view your leadership team can act on. Typically delivered within 21 days of survey completion.

  • icon Current AI readiness position and pathway stage
  • icon Pillar scores: Strategy, Skills, Systems and Scale
  • icon Confirmed pre-design flags and developing conditions
  • icon Prioritised quick-win automation opportunities
  • icon Indicative time and value estimates per workflow
  • icon Recommended training pathways and cohorts
  • icon Champions shortlist — who are your hidden internal advocates
  • icon Suggested next steps and pilot recommendations

AI Capability & Adoption Audit

Bespoke report

SAMPLE
  • Executive summary
    Executive summary

    Headline findings, gauge, key strengths

  • Readiness snapshot
    Readiness snapshot

    Pillar-by-pillar diagnostic and pathway stage

  • Automation opportunities
    Automation opportunities

    Prioritised shortlist with hours and £ value

  • Training plan
    Training plan

    Cohorts, course mapping, champions shortlist

  • Implementation route
    Implementation route

    Governance, dashboards, value-share model

What we build and what we deliver

Real work. Measurable outcomes. Across every department.

Most of the opportunities we find in audits fall into patterns we've built and measured before. Here's what those projects look like and what they tend to deliver in practice.

TYPICAL PROJECTS WE BUILD

Document & email automation

Document & email automation

Extract, validate and route into systems

Knowledge assistants

Knowledge assistants

Instant answers from policies and SOPs

Ticket & case triage

Ticket & case triage

Auto-prioritise and assign with next steps

Agent assist

Agent assist

Summarise, draft and auto-log actions

Reporting automation

Reporting automation

Dashboards and narrative packs from live data

Predictive analytics

Predictive analytics

Forecasts that trigger early action

Risk detection

Risk detection

Spot anomalies and escalate fast

Computer vision

Computer vision

Interpret images or video for defects, compliance or counts

Approval workflows

Approval workflows

Draft → review → approve with full audit trails

End-to-end automation

End-to-end automation

Connect steps across systems into one flow

How ACT works

What these projects look like in practice

Some case studies of recent projects we have undertaken across a wide range of industries.

FINANCE Document + email automation

Invoices going through four people before reaching the system

"Our finance team spends half their week downloading invoices from email, checking them against purchase orders and keying everything in by hand. It's reliable but it's also two people doing work a system should do."

We built an automated pipeline that extracts invoice data from email and PDFs, validates against PO records, flags exceptions for human review and posts clean entries directly into the accounting system, all with a full audit trail.

85%reduction in processing time
99%extraction accuracy
2.5d → 4hend-to-end cycle
HR & PEOPLE Knowledge assistant

HR inbox full of questions already answered in the handbook

"Every week, managers and new starters email HR to ask about leave, expenses, probation and IT access. The answers exist in documents nobody can find quickly. Our HR team is fielding the same 15 questions on repeat."

We built an AI knowledge assistant trained on the organisation's own policies, handbooks and SOPs. Staff get instant, accurate answers via a chat interface and HR is automatically notified when questions fall outside the knowledge base.

73%fewer routine HR queries
Instantanswers, 24/7
Livepolicy updates reflected immediately
OPERATIONS Reporting automation

Every Monday morning, the same report built by hand

"Our ops lead spends three to four hours every Monday pulling figures from three different systems to produce a weekly performance pack. By the time it lands with the leadership team, the data is already a day old."

We connected the data sources, built an automated reporting pipeline and created live dashboards with a narrative summary generated each week. The report is ready before 7am with no manual work required.

14+ hrsper month reclaimed
7amreport ready automatically
Livedashboards replace static decks
SALES Predictive analytics

The forecast was a conversation, not a number anyone trusted

"Our pipeline reviews rely on rep gut feel and CRM notes. There's no consistent scoring. Deals go cold without warning. Our forecast accuracy is around 50%, so the board is making resourcing decisions on hope."

We implemented an AI-powered pipeline scoring model that analyses deal signals, activity patterns and historical close data to flag at-risk opportunities, rank likely closers and produce a reliable weekly forecast automatically.

84%forecast accuracy (up from ~50%)
3 weeksearlier warning on at-risk deals
30%more pipeline reviewed per session
CUSTOMER SERVICE Ticket triage + agent assist

Every customer query went into one inbox and waited its turn

"We get hundreds of queries a week ranging from technical issues, billing, complaints, routine requests. All arriving in one shared inbox. Priority customers sit in the same queue as everyone else. The team is triaging by hand before they've even started solving."

We built an intelligent triage layer that classifies, prioritises and routes every incoming query automatically. Agents receive a pre-drafted response suggestion and a summary of relevant history, ready to review and send in seconds.

68%of tickets auto-triaged and routed
6 hrs → 45 minaverage first response time
Liveteam capacity for complex cases
LEADERSHIP & MANAGEMENT Approval workflows

Approvals were managed over email. Nobody knew what had been signed off.

"Purchase sign-offs, contract reviews and HR authorisations all live in email threads. Decisions stall. Documents get lost. When questions arise about what was approved and by whom, and when, nobody has a clear answer."

We built a structured approval workflow with automated routing, deadline tracking, escalation logic and a complete audit trail for every decision. Approvers receive a pre-prepared summary and can act in one click from any device.

60%faster average decision time
100%audit trail on every approval
Zeroapprovals lost or missed

These scenarios are examples of the type of work our audit typically surfaces and we deliver. Actual results depend on suitability, scope, starting baseline and sector. Outcomes for your organisation would be scoped, baselined and measured before any implementation begins.

After the audit

Three ways we help you act on what the audit reveals.

You're never tied in. The audit is the start of the conversation, not a sales contract. Choose the AI consulting and implementation services that fit your priorities, your governance maturity and your appetite for change.

01 — FOUNDATIONS

Policy & governance

Get the right safety nets in place before you scale. We can help you develop or improve:

  • icon AI acceptable-use policies
  • icon Governance and approval routes
  • icon Data handling and approved-tool guidance
  • icon Pilot success criteria and measurement frameworks
02 — IMPLEMENTATION

AI & automation builds

Our team builds the workflows, agents and integrations the audit prioritises whether they are AI or non-AI, whichever delivers the best measurable result.

  • icon AI or non-AI workflows, process automations and AI agents
  • icon System integrations and reporting dashboards
  • icon Before-and-after measurement built in
  • icon Available under our value-share model
03 — TRAINING

Role-based AI training

Practical, workplace-aligned training that connects directly to the tools, departments and projects identified in your audit. Customised by role, department and prior experience.

  • icon AI Foundations
  • icon Digital Business Administration
  • icon AI Productivity
  • icon AI Automation
  • icon AI Leadership
NO UP-FRONT COST · A MODEL BUILT FOR ORGANISATIONS WHO ARE KEEN BUT NOT CLEAR

Value-share implementation. You pay from value created, not from assumed benefit.

For suitable automation builds, we identify the opportunity, agree the measurement approach, build before-and-after dashboards, deliver the solution, and share in the verified business gains.

Why we do this. Most consultancies and AI agencies get paid the same whether their work pays back or not. SMEs can't afford that risk. By tying our fees to verified outcomes, we keep ourselves accountable, filter for opportunities that genuinely create value, and let you embrace AI without betting your budget on hope.

Subject to suitability. This model does not usually apply to fixed-fee training, policy or document development, ongoing maintenance or upgrades, hosting or non-implementation consulting.

£0

up-front implementation cost on suitable builds

50% / 25% / 10% share

of verified Year 1 / 2 / 3 savings

Dashboard-led

before-and-after measurement, every project

Walk-away option

if value isn't proven, you don't pay

Training, layered by role

Turn AI awareness into role-level capability your business can measure.

Our training is delivered in layers, customised by prior knowledge, role, ambitions and outcomes and can be mapped to specific departments such as finance, sales, marketing, operations, IT, HR or leadership. People build skills they apply directly to live workflows, not generic theory.

Each layer can be delivered as a standalone, stacked into a full development pathway, or blended with hands-on coaching. Our format flexes between eLearning and instructor-led, or a blend of both. Cost is dependent on the number of delegates. Organisations based in England can access government funding through the apprenticeship levy.

Get your training plan in the audit
01
AI Foundations

AI confidence for everyone — AI fundamentals including prompting, output checking, safe-use.

02
Digital Business Administration

Modern digital workplace skills and business administration in an AI-enabled environment.

03
AI Productivity

Apply AI to daily work. Microsoft 365 with Copilot productivity for measurable role-level gains.

04
AI Automation

Design, build and operate AI workflows, agents and integrations across departments.

05
AI Leadership

Lead AI transformation. Strategy, governance, measurement and embedding AI at scale.

Questions leaders ask before they start AI strategy consulting.

What's the catch with the free audit?

There isn't one. The AI readiness audit is normally £3,500 and we're offering it free during this campaign because we know it's the moment most SMEs need clarity. There's no obligation to take any next step and many clients use the report internally to align their leadership team and decide their own path.

How long does the audit actually take?

We've already got people using ChatGPT — do we still need this?

What if we're not ready for AI?

How does the no-up-front-cost model actually work?

Is our data safe? We have sensitive client information.

Why e-Careers' AI consulting and implementation services, rather than a generic AI agency?

Do we need to involve IT before booking the audit?

Worth £3,500 — currently free

Move from AI uncertainty to measurable business impact through AI consulting services, starting this week..

Claim your free AI Capability & Adoption Audit. Around 10 minutes per respondent, a bespoke report within 21 days, and a clear, low-risk path forward.

Claim your free audit icon
  • icon No obligation to take next steps
  • icon No system access required
  • icon £0 up-front cost on suitable implementation