If you are struggling to create your password, try using a “@” symbol as a special character or use Test@123. You can then change your password within edit account > change password. Our password policy is at least 8 characters with 1 uppercase, 1 lowercase, 1 special character and 1 number.2. Course set up pending
Course activation generally takes at least 3 working days from the voucher redemption date. Please write to CS@e-careers.com if you have been waiting any longer than the above time-frame.3. Exam booking process
Please write to CS@e-careers.com once you are ready to take your exams. Our team will then take you through the booking process.4. How can I get a Supercard?
You can find all details on how to get our Supercard discounts here.5. I am unable to redeem my voucher
Copy the voucher code and paste it into the redeem voucher field (this can be found by clicking the redemption link shown in your confirmation email). If you are still struggling to redeem your course voucher, please email us at CS@e-careers.com for further assistance.6. I would like to cancel my course
Sorry you're having second thoughts. Make sure to check our refund policy to see whether you qualify for cancellation.7. I am unable to register my account
Just a tip registering with e-Careers works best with Google Chrome. If you're still having no luck, please get in contact at CS@e-careers.com and our team will work on to resolve your issue.8. I would like to file a complaint
Something not right? Please send an email to CS@e-careers.com to raise a complaint with e-Careers. All complaints will be responded to within 72 hours.9. I am looking to extend my course
Extending your course is easy. Simply write to CS@e-careers.com , our course advisors will happily assist you in extending your course.
Choose any one from a HP Laptop, Fitbit Versa 2 or Apple Airpods*.*Special terms and conditions apply to certain courses. See product page for details. View Deals
After the advice given by the Government, NHS and WHO, we have taken the appropriate measures to ensure the safety of all our delegates attending our classrooms and events. This has been, and always will be, our number one priority.
We wanted to reassure you that all our scheduled classrooms and events will still be running. However, we will be now be offering them Virtually.
This decision to move all learning to Virtual and to offer support remotely has been taken to protect delegates and trainers. This allows delegates to continue their learning and for trainers to maintain the same level of service.
Because the situation is changing daily, we will do our best to provide you with the most up-to-date information, and this will be communicated via our website or email.
For anyone with queries regarding classrooms you are about to attend, please contact us on firstname.lastname@example.org or +44 (0) 02 3198 7706.
Please stay safe.